Mohit Dhyani

Officer-Export Documentation and Logistics

Mira Exim Ltd

11.2022 - Current

Contributed to the development of departmental policies and procedures by sharing best practices and lessons learned from past experiences in export documentation management.
Initiated continuous improvement initiatives within the department, resulting in increased productivity and streamlined workflows.
Printed and inserted documents and labeled tabs to complete binders for customers.
Reduced processing time for export documents by optimizing workflow and prioritizing tasks effectively.
Collaborated with cross-functional teams to improve communication, leading to faster issue resolution and enhanced efficiency.
Managed relationships with key stakeholders such as freight forwarders and customs brokers, ensuring seamless coordination throughout the export process.
Developed comprehensive training materials for new staff members, ensuring a smooth transition into the role of Export Documentation Officer.
Reviewed shipping documents for accuracy before submission to customs authorities, preventing costly errors or delays in clearance procedures.
Ensured accuracy of export documentation, resulting in increased customer satisfaction and fewer delays at customs.
Supported development of standardized documents and templates.
Supported proactive risk management strategies by conducting thorough analyses of export documentation and identifying potential issues before they escalated.
Conducted regular audits of export files to ensure compliance with internal policies and regulatory requirements.
Provided exceptional customer service by addressing client inquiries quickly and thoroughly regarding their shipments'' status or documentation requirements.
Liaised with clients and carriers to ensure timely shipment of goods, reducing lead times and enhancing customer satisfaction.
Streamlined export documentation processes by implementing efficient filing and organization systems.
Maintained high-quality standards in document preparation by adhering to strict guidelines set forth by both internal policies and government regulations.
Conducted careful analysis to design and write project documentation.
Kept informed about changes in international trade regulations or industry trends, enabling the company to adapt quickly and maintain a competitive edge in the market.
Facilitated seamless communication between internal staff, customers, and external vendors to ensure timely shipment processing and accurate document preparation.
Bargained terms and rates with vendors and carriers for favorable shipping conditions.
Entered shipping information into computer system and estimated freight and postal rates.
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Negotiated and arranged transport of goods with shipping or freight companies.
Built working relationships with clients to foster loyalty and encourage repeat business.
Coordinated closely with other departments such as finance or logistics to ensure successful completion of all aspects of the export process from order placement through final delivery.