Mohit Dutt

Lead enterprise IT and Security Operations for a global, data-driven SaaS organization, supporting regulated, high-availability platforms.

• Own IT strategy, infrastructure architecture, and enterprise service delivery, ensuring scalable, secure, and resilient operations across global environments.
• Lead global IT operations, end-user compute, and service desk teams, driving reliability, performance, and user experience.
• Oversee the Information Security Management System (ISMS), corporate security program, and security architecture, ensuring alignment with ISO 27001, HIPAA, and FedRAMP requirements.
• Serve as the executive owner for regulatory and customer audits, including FedRAMP Moderate, HIPAA, and ISO-based audits, partnering closely with GRC, Legal, Engineering, and external assessors.
• Direct Security Operations (SecOps) and Security Product/AppSec teams deliver: SIEM, XDR/EDR, vulnerability management, threat detection, and incident response; secure SDLC, threat modeling, SAST/DAST, dependency scanning, and third-party penetration testing.
• Partner with Engineering, Product, Legal, GRC, Finance, and Executive Leadership to translate business risk into actionable security and technology strategy.
• Lead IT modernization and transformation initiatives, improving security maturity, audit readiness, and operational resilience.
• Own budgets, vendor strategy, tooling rationalization, and cost optimization across IT and security portfolios.
• Mentor and develop senior managers and technical leaders across IT and Security functions.
• Drive outcomes focused on risk reduction, compliance readiness, executive transparency, and operational excellence in a fast-paced SaaS environment.
• Own budgets, vendor strategy, tooling rationalization, and cost optimization across IT and security.
• Mentor and develop senior managers and technical leaders across IT and Security functions.
• Drive outcomes focused on innovation, risk reduction, compliance readiness, and operational excellence in a fast-paced environment.

• Consultative, building and managing high performance teams.
• People Management.
• Developed and executed activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment.
• Deliverables Execution.
• Budgeting.
• Documentation SOP Creation.
• Service Delivery for complex infrastructure.
• Client management.
• Expertise in Technical/Operational.
• Security and Governance.
• Exchange Hybrid, Office 365 related deliverables, Cloud Security, Identity and Access Management, Automation, Privilege Identity Management, MS Teams, Security and Compliance, Network optimization, Office 365 administration, Admin Scoping, Azure AD, Modern Authentication, Okta SSO, Azure Enterprise Applications, IS Policy, Endpoint Security, Network Security, IS Audit, UEM.

• A member of the Global NTT Data ITO Security Operations team responsible for security event monitoring and analysis for multiple customer networks.
• Successfully managing a team of security engineers in a global Information Technology Outsourcing (ITO) environment managing Endpoint Security, SOC, Firewall, EDR, Anti-Virus and Encryption.
• Provide outstanding customer service to all of NTT Data customers.
• Develop and implement processes and procedures to ensure that NTT Data and the Information Security Operations Center can meet its customers' expectations and deliver quality services within specified Service Level Agreements (SLAs) and contractual obligations.
• Support the goals and objectives set forth by the Director of the Information Security Operation Center.
• Assign responsibilities to each member of the team and hold them accountable.
• Ensure that all Service Management processes are followed and all incidents and requests are addressed within the required time to adhere to published SLAs.
• Detect security issues, create customer tickets and manage problems until closure.
• Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues.
• Ensure that Service Level Agreements are met.

• Accomplish IT operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieve IT operations operational objectives by maintaining current system; evaluating, recommending, testing and installing new technology; contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meet IT operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determine IT operations service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolves organizational conflict; developing and implementing documentation requirements for problem resolution.
• Improve quality results by evaluating and upgrading processes, directing changes.
• Provide information by collecting, analyzing, and summarizing data and trends in new technologies for storage architecture, capacity, and response time.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplish information systems and organization mission by completing related results as needed.