Mohit Gupta

Head Operations for Telangana, Andhra Pradesh, Madhya Pradesh and Chhattisgarh.

Responsible for end to end operational activities

· Hiring and Team Management - Responsible for Planning, Hiring and Inducting the Operations Team. Manage & lead 100+ resources.

· Logistics.– Manage car movement across different legs while ensuring timeliness and safety of the vehicles.

· Driver fleet Management – Developed a right mix of In house and 3rd party drivers to ensure 99% service level for 5000 rides/month.

· TAT - Ensure that Service level TAT is met with 100% process adherence

· Warehousing - Set up the basics of warehouse management in 12+ parking yards with 2000+ cars.

· Inventory Management – Ensuring upkeep and maintenance of all the cars across different yards and ensuring all audits checks are cleared with 100% rate.

· Documentation – Heading Documentation Supply Chain to maximize Seller & Buyer Experience

· Driver fleet program : Built in house driver fleet capabilities across the country. Went from 100 to 800 drivers.

· Developed the Blueprint to execute 72000+ local trips/ month with a mix of in-house & on-demand drivers

· Heading Operations owning P&L while delivering 6x growth

· Designed the Last Mile logistics journey and Fulfillment Centre capabilities to setup B2C business line

Project Details: InnerChef is a food tech company, based on kitchen in the cloud model with the targets being Corporate and Retail Customers (B2B & B2C Sales)

Key Responsibilities:

· Launch Kitchens and run the city operations.

· Hiring and Team Management - Leading a 70+ member team across sales, operations, marketing, logistics & marketplace.

· Activate and Manage corporate accounts – Hyderabad being a new market the major challenge was to get clients onboard. Aggressive calling and Food trails were done to activate such accounts.

· Business - Growing business through strong B2B pipeline, offline marketing & strategic partnerships. Helped increase the B2B revenue by 400% and the B2C revenue by 300% thereby making Hyderabad the 2nd highest revenue -generating city.

· Managing the monthly P&L - Optimize COGS, Delivery Costs, Kitchen, OPEX, Manpower and Marketing Costs.

· Brand Activation – Planning activities to promote brand activation and visibility. Live food stalls, trials with food bloggers, sponsoring events etc. were some of the hacks implemented.

Achievements:

· Was able to take the revenue template from INR 0 to 40 lakh and get the business on auto-pilot.

· Launch 5 Cloud Kitchens across multiple cities and set up operations across Hyderabad.

· Presented the idea and spearheaded the execution of Multi – brand which, in-turn, increased the revenue by 10x.

· Was the first city to launch Gold Catering (every day corporate meals)

· Clients worked with – Microsoft, Deloitte, Purple Talk, Tech Mahindra, IIIT, ISB, Covidien, Hitachi, Bank of America, Arcesium, DE Shaw. Used to Interact with senior level Facility managers and CEO’s of co-working places.

Project Details: Collect and prepare Datasets for clients. Analyse the data which is actually required by the clients and prepare manuals (driver file) for creating series and for updating economic data into FACTSET ECONOMICS DATBASE.

Check the data in the source provider’s website for regular updates and maintaining best timeliness and highest quality.

Key Responsibilities:

· Managing a team of 20 associates (Research Analysts, Senior Research Analysts & Process Specialists)

· Handle financial data, procure, store, parse and process this data & make it available in various forms like feeds, reports to the stake holders.

· Managing workload and coordinating work between different teams at different locations.

· Maintain performance management information of the team.

Achievements

· Successfully implemented source linking which helped improve the overall quality of the data.

· Maximum rating 1’s and promotion in the team.