Mohit Gupta

· Coordinated with clients and built rapport to ensure business continuity and consistent growth.

· Managing overall operations in the category of Golf, Travel & Digital services.

· Served clients like Emirates NBD, FAB, Mashreq, Standard Chartered Bank-UAE, American Express, Diners Club International by curating campaigns for them to incentivize their customers to enhance their brand loyalty.

· Managed UAE based banks platform to provide Golf & Travel services for customers.

· Engaged in project delivery from the technology alignments for campaigns and maintained QA checks on campaign details as per client specifications.

· Led end-to-end business closures from proposal presentations to agreement finalization, ensuring client satisfaction and strategic alignment.

· Coordinated among cross-functional teams including Product, Project, Acquisition, Operations, Data, Tech, Finance & Accounts, Marketing, HR & Admin to optimize workflow efficiency.

· Created monthly and quarterly departmental reports to determine KPI achievements and analyzed scopes for improvement.

· Managing a team of 32 people across business operation & merchant servicing to ensure timely execution.

· Handled PAN India reconciliation of listed restaurants.

· Created a mechanism to provide clients with regular updates and maintain a steady pace of delivery, reinforcing campaign guidelines, and seeking regular feedback.

· Prepared weekly, monthly & annual financial reports for analysis purposes.

· Engaged in project delivery from the technology alignments for campaigns and maintained QA checks on campaign details as per client specifications.

· Acted as a dependable SPOC for clients, providing support for campaigns and troubleshooting issues.

· Created monthly and quarterly departmental reports to determine KPI achievements and analyzed scopes for improvement.

· Developed and executed Management Review Reports & detailed insights on Business analysis.