At Shri Vinayak Electronic Services, I spearheaded administrative operations, significantly enhancing service job efficiency and customer satisfaction. expertise in business planning and administrative skills, coupled with a strong focus on budget analysis and team leadership, resulted in a 20% improvement in warranty claim processing times.
Overview:
The Shri Vinayak Electronic Service Centre Administrator manages all administrative and computer-related tasks within the service center, focusing on service jobs, warranties, and product exchanges.
Responsibilities:
1. Service Jobs: Maintain and track repair records.
2. Warranties: Manage and process warranty claims.
3. Exchanges: Handle product exchanges and update inventory.
4. Admin Tasks: Perform data entry, use software for records and reports.
5. Customer Service: Address customer queries on services, warranties, and exchanges.
6. Reporting: Generate reports on service activities.
Qualifications:
- High school diploma or equivalent.
- Proficient in MS Office and service management software.
- Strong organizational and communication skills.
Work Environment: Office setting within the service center.
Reports to: Service Center Manage