Mohit Koduru
Benguluru
Summary
Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Azure Containers Escalation Engineer
Microsoft
Hyderabad
12.2021 - Current
- Advised customers on exposing applications through Ingress, Azure Application Gateway (AGIC), Azure Load Balancers, and Mesh services.
- Actively participated in internal triage calls and conducted technical sessions on integrating new products with AKS.
- Resolved escalated tickets by researching, analyzing, diagnosing, and identifying solutions.
- Performed postmortem analysis after resolution of major incidents to identify areas for improvement.
- Maintained positive working relationship with fellow staff and management.
- Documented all escalations including resolution steps taken as well as root cause analysis.
- Integrated Azure Kubernetes Service with various Azure services, such as Azure Key Vault for secure secrets management, assisting customers in retrieving secrets using the secret provider class.
- Monitored cluster and application performance in Azure Kubernetes using Azure Container Insights and Log Analytics.
- Resolved all customer queries within agreed times, maintaining excellent customer satisfaction, and meeting service level agreements.
- Created and maintained incident management requests for the product and engineering teams, collaborating with various groups, such as VM and networking, to mitigate customer issues.
- Mentored and onboarded new team members on both technical and process-oriented aspects.
- Conducted technical training sessions for top-priority customers on the latest features of Azure containers and best practices.
- Actively collaborated with the product team to work on feature improvements, and report bugs.
DevOps Engineer
Continental Automotive
Benguluru
05.2021 - 11.2021
- Migrating applications from docker compose to Kubernetes using helm charts
- Working on Jenkins pipeline and ci/cd for developers
- Involved in various KT sessions
- Recommended improvements to facilitate team and project workflow.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
DevOps Engineer
Virtusa Consulting ltd
Chennai
09.2020 - 05.2021
- Development and modifying helm charts for deployments in to icp clusters
- Migrated Jfrog Artifactory from linux server to Kubernetes cluster using Helm charts and automated entire deployment Process using Jenkins
- Scripted Pipelines for deployment using JOB DSL plugin and pipelines
- Created Ansible playbook for installing Applications in windows boxes
- Developed Gradle script (build.gradle) for Artifactory automated deployment in jfrog
- Troubleshooting various servers and maintenance
- Implemented CI/CD for various projects
- Developed kubernetes Manifest files for deployments and services and created image policies for pulling images from other repos
- Good Knowledge about various K8s objects like statefulsets, deployments, services, initcontainers,jobs,volumes etc.
- Maintained and versioned various files in GITHUB according to environment using branches and submitted pull requests for Team Leads and worked on changes according to their reviews
- Configured secure LDAPS services to various applications running on K8s using Jenkins
- Actively participated various meetings with client
- Created Custom docker images with dockerfiles
- Undergone various Mandatory training for skill development
DevOps Engineer
VieksmeTech ltd.
Ashford
06.2018 - 07.2020
- Automated creation of Application server instances, providing processes to automate build and deployment process using Jenkins pipeline, Docker, Ansible, and configuration/restoration and backups
- Worked on Cloud Infrastructure improvement as per Load management, latency, auto scaling and Security
- Integrated various tools through Jenkins like SonarQube for quality check and nexus repo for uploading artifacts
- Managed Linux and Windows virtual servers on AWS EC2 using Open-Source Ansible
- Designed & deployed AWS solutions with EC2, S3, RDS, EBS, Elastic Load Balancer, Auto scaling
- Create/Managing buckets on S3 (CLI) and store db and logs backup, upload images for CDN serve
- Written cron jobs on Linux distribution servers to check various system specifications like disk space, memory, run maintenance scripts
- Used ansible as a configuration management tools to automate infrastructure build and backups whenever it is required
- Worked on Ansible playbooks to deploy new software and plugins as well as manage deployments to the different environments
- Involved in setting up ECR registry to store docker images
- Worked on Docker containers with Kubernetes to create pods of applications
- Implemented ingress networking with nginx and implemented pod autoscaling in Kubernetes
- Performed various rollbacks and upgrades without downtime using Kubernetes and exposing various services for accessing application
- Implemented Ansible playbooks for Deployment on build on internal Data Centre Servers
- Installed, Administered and Maintained several instances of Jenkins
- Administration and maintenance of Docker runtime environment, Versioning and lifecycle management of Docker images, Experienced in Docker orchestration framework
- Experienced in supporting various development teams and running more builds a day with downstream jobs to perform the deployments onto SIT & QA environments
Education
Master of science - Advanced Computer Science
University of Hertfordshire
United Kingdom02-2019
Bachelor of Engineering - Computer science
Anna University
Chennai, India12.2015
Skills
- CI/CD
- Ansible
- Jenkins Pipelines
- Maven
- SonarQube
- Helm
- Kubernetes
- Docker
- Artifactory (JFrog)
- GIT
- Bash
- Linux
- JAVA
- Selenium
- Junit
Certification
- AWS SOLUTION ARCHITECT ASSOCIATE
- CERTIFIED KUBERNETES APPLICATION DEVELOPER
- AZURE FUNDAMENTALS AZ-900
- CERTIFIED KUBERNETES ADMINISTRATOR
Accomplishments
- Microsoft CSS was awarded the title of Operation Innovation Architects for its outstanding performance.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Timeline
Azure Containers Escalation Engineer
Microsoft
12.2021 - Current
DevOps Engineer
Continental Automotive
05.2021 - 11.2021
DevOps Engineer
Virtusa Consulting ltd
09.2020 - 05.2021
DevOps Engineer
VieksmeTech ltd.
06.2018 - 07.2020
Master of science - Advanced Computer Science
University of Hertfordshire
Bachelor of Engineering - Computer science
Anna University
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