Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to dynamic environments. Results-oriented with a focus on delivering high-impact solutions through analytical thinking and creativity. Committed to supporting organizational goals and fostering continuous improvement.
Overview
4
4
years of professional experience
Work History
Front Office Manager
La Savanna by DL Hotels and Resorts
Nainital
05.2025 - Current
Maintained accurate data records, improving accessibility and retrieval for management.
Making all sales reports and preparing the monthly MIS sheet.
Making a daily basis flash report, such as a sales and expense report.
Making all cash flow and day book reports on a daily basis.
Handling all incoming calls
Handling all incoming guests.
Working on P.O.S. R M S Online Software for Hospitality Management.
Making all front-office reports.
Daily night audit reports.
Handling all official work.
Making All Credit Bills Summary.
Making all luxury tax reports.
Solving all complaints from guests.
Maintaining daily housekeeping reports.
Making the vouchers.
Handling cash on my own.
Making all sales tax challans and returns.
Front Office Manager
Hotel Goa Continental by DL Hotels and Resorts
North Goa
05.2024 - 05.2025
Maintained accurate data records, improving accessibility and retrieval for management.
Making all sales reports and preparing the monthly MIS sheet.
Making a daily basis flash report, such as a sales and expense report.
Making all cash flow and day book reports on a daily basis.
Handling all incoming calls
Handling all incoming guests.
Working on P.O.S. R M S Online Software for Hospitality Management.
Making all front-office reports.
Daily night audit reports.
Handling all official work.
Making All Credit Bills Summary.
Making all luxury tax reports.
Solving all complaints from guests.
Maintaining daily housekeeping reports.
Making the vouchers.
Handling cash on my own.
Making all sales tax challans and returns.
Sales Manager
VRB Hotels
Dharamshala
07.2023 - 05.2024
Developed and implemented effective sales strategies to enhance overall hotel occupancy rates.
Monitored sales performance regularly to identify trends and areas for improvement.
Established new accounts and serviced existing accounts maintaining professional relationships.
Resolved customer complaints regarding sales and service.
Maintained a check on the daily sales record of all three properties, and guided new strategies to the front office team to gain walk-in guest conversions.
Front Office Manager
Hotel Goa Continental by DL Hotels and Resorts
North Goa
11.2022 - 07.2023
Maintained accurate data records, improving accessibility and retrieval for management.
Making all sales reports and preparing the monthly MIS sheet.
Making a daily basis flash report, such as a sales and expense report.
Making all cash flow and day book reports on a daily basis.
Handling all incoming calls
Handling all incoming guests.
Working on P.O.S. R M S Online Software for Hospitality Management.
Making all front-office reports.
Daily night audit reports.
Handling all official work.
Making All Credit Bills Summary.
Making all luxury tax reports.
Solving all complaints from guests.
Maintaining daily housekeeping reports.
Making the vouchers.
Handling cash on my own.
Making all sales tax challans and returns.
Front Office Executive
Forest View by DL Hotels and Resorts
Mussoorie
04.2022 - 11.2022
Maintained accurate data records, improving accessibility and retrieval for management.
Making all sales reports and preparing the monthly MIS sheet.
Making a daily basis flash report, such as a sales and expense report.
Making all cash flow and day book reports on a daily basis.
Handling all incoming calls
Handling all incoming guests.
Working on P.O.S. R M S Online Software for Hospitality Management.
Making all front-office reports.
Daily night audit reports.
Handling all official work.
Making All Credit Bills Summary.
Making all luxury tax reports.
Solving all complaints from guests.
Maintaining daily housekeeping reports.
Making the vouchers.
Handling cash on my own.
Making all sales tax challans and returns.
Front Office Executive
La Savanna by DL Hotels and Resorts
Nainital
11.2021 - 04.2022
Maintained accurate data records, improving accessibility and retrieval for management.
Making all sales reports and preparing the monthly MIS sheet.
Making a daily basis flash report, such as a sales and expense report.
Making all cash flow and day book reports on a daily basis.
Handling all incoming calls
Handling all incoming guests.
Working on P.O.S. R M S Online Software for Hospitality Management.