An organized and detail-oriented Food and Beverage Manager with 8 years of experience in the hospitality domain. Able to prioritize and delegate tasks effectively to ensure timely project completion within a team environment.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Food and Beverage Director
Sayaji Hotel
09.2023 - Current
Analyzed financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively within budget constraints.
Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.
Ensured consistent delivery of safe, high-quality food items by enforcing proper handling practices among kitchen staff members.
Maximized profitability with strategic menu pricing and comprehensive inventory management systems.
Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
Unit Head
Global Kitchens
09.2022 - 09.2023
Handling Restaurant Operation
All Day Eatery & High-end Suy Restaurant
Handling of guest complaints diplomatically
Checking personally on guest satisfaction
Responsible for training & development of all associates
Educating staff regarding Guest satisfaction metrics, Brand standard Audit and Finance Audit and procedures
Responsible for involvement in the forecasting, budgeting, P&L responsibility, food & labor costs, food and beverage service standards.
Asst. Food & Beverage Manager
Sayaji Hotels
03.2018 - 12.2021
Handling Banquets as well Restaurant Operation
30,000 sq
Ft
Banquet area
Handling of guest complaints diplomatically
Checking personally on guest satisfaction
Responsible for training & development of all associates
Educating staff regarding Guest satisfaction metrics, Brand standard Audit and Finance Audit and procedures
Responsible for involvement in the forecasting, budgeting, P&L responsibility, food & labor costs, creative food & buffet displays, food and beverage service standards.
Banquet Executive & Sales
Sayaji Hotels
03.2017 - 03.2018
Leading Banquet Sales Department
Handling Guest Inquiries
Communication with guests and handling their queries
Managing and Planning Events
Opening Duties
Vendor Management
Assisting for staff recruitment.
Banquet Captain
Sayaji Hotels
07.2015 - 06.2017
Provide excellent customer service and ensure customer needs are met
Welcoming guests in a friendly manner
Scheduling of banquet staff, preparing a weekly duty chart to correspond with banquet functions
Handling and rectifying any guest complaints & queries
Supervise events and team members throughout service.
Hotel Operation Trainee
Sayaji Hotels
06.2014 - 06.2015
Completed 1-year training program in Banquet
Worked from initial level in Banquet to understand the importance of that role
Visually monitor and take corrective action to ensure food quality and service standards are met
Investigate and resolve food quality and service complaints.
Hotel Management Trainee
Rambagh Palace
01.2014 - 06.2014
Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
Maintained up-to-date knowledge on competitor offerings, using insights to make informed decisions on hotel strategy and improvements.
Assisted in developing employee schedules to ensure adequate staffing levels while minimizing labor costs.
Supported marketing efforts by creating enticing promotional materials showcasing the hotel''s features and offerings.
Education
Bachelors in Hotel Management -
Institute of Hotel Management
06.2011 - 05.2014
Skills
Microsoft Office
Details
Bangalore, India, 9694039151, kumawatmohit160@gmail.com