Summary
Overview
Work History
Education
Skills
Software
Timeline
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Mohit Lall

Mohit Lall

Sr. Executive - Retention & Growth
Beawar

Summary

Skilled Executive with 2.5 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Sr. Executive - Retention & Growth

Foundit.in
11.2023 - Current
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Streamlined operations to maximize business efficiency and profits.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Coordinating with other teams (majorly Product and Tech.) on requirements and issues that the team is facing and conducting tests and follow-ups for the same.
  • Using multi channel campaigns to drive the KPIs through different tools like Clevertap, Mailmodo, Yellow.ai, CM.com and conducting the analisys on the tools like Mixpanel, PowerBI, GA, Firebase, and Appsflyer.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.

Executive - Retention and Growth

Foundit.in
04.2022 - 10.2023
  • Utilized CRM systems effectively to track customer interactions, enabling better insights into client preferences and behavior patterns.
  • Driving the Major KPIs: Applies, Profile Updates, Activation, Reactivation, MAU, App downloads and career services through multiple channels
  • Designed customized retention programs tailored to individual customer preferences, improving overall satisfaction scores significantly over time.
  • Leveraged strong interpersonal skills when dealing with escalated issues or complaints, diffusing tense situations while providing satisfactory resolutions.

Digital Marketing Intern

Monster.com
10.2021 - 04.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.

Intern

ICICI
01.2020 - 03.2020
  • Prepared project presentations and reports to assist senior staff.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

MBA - Marketing

Sharda University
Greater Noida, India
04.2001 -

B. Tech. - Mechanical Engineering

Vivekanada Institute of Technology
Jaipur, India
04.2001 -

Senior Secondary -

Shiv Jyoti Sr. Sec. School
Kota, India
05.2014

Skills

  • Performance Improvement
  • Procedure Implementation
  • Growth planning
  • Program Oversight
  • Cross-functional Team Coordination
  • Operational leadership
  • Business Planning

Software

Clevertap

Ms Excel

Mailmodo

Mixpanel

PowerBi

Google Analytics

Wordpress

Timeline

Sr. Executive - Retention & Growth

Foundit.in
11.2023 - Current

Executive - Retention and Growth

Foundit.in
04.2022 - 10.2023

Digital Marketing Intern

Monster.com
10.2021 - 04.2022

Intern

ICICI
01.2020 - 03.2020

MBA - Marketing

Sharda University
04.2001 -

B. Tech. - Mechanical Engineering

Vivekanada Institute of Technology
04.2001 -

Senior Secondary -

Shiv Jyoti Sr. Sec. School

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Mohit LallSr. Executive - Retention & Growth