MOHIT MAKHIJA
GURGAON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Self Employed
Vuelosmart PVT. LTD.
Gurgaon
01.2021 - 11.2023
- Booking airline tickets,Travel packages with all travel components including transportation (all USA based)
- We were working for only airlines outside india like Delta airlines,United airlines,american airlines,British air,Lufthansa etc- and it was all handled over the phones only
- Prioritized and organized tasks to efficiently accomplish service goals.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Senior Sales Executive
exel serv
Gurgaon
02.2014 - 06.2018
Sales Executive
Fareportal
Gurgaon
01.2010 - 09.2013
- Booking airline tickets,making travel packages,making changes to the reservation if required and customer service
- Coordinated with airlines to ensure that all passengers were properly boarded on flights.
- Sold, printed, and issued [Type] tickets to customers following all applicable guidelines.
- Provided customers with accurate directions to the airport terminal.
- Monitored flight departures and arrivals times and updated customers accordingly.
- Provided clients with assistance in preparing required travel documents and forms.
- Provided travelers with information about local attractions and transportation options at their destination.
- Researched alternate routes for passengers if their original itinerary was cancelled or delayed.
Education
High School Diploma -
D.S.V.N
GurgaonSkills
- Sales
- Customer Relations
- Communication
Certification
I was well known and popular in most of the companies i worked for, in terms of cracking sales and acheving monthly targets,i have given several process training to the employees.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Elementary (A2)
A2
References
References available upon request.
Timeline
Self Employed
Vuelosmart PVT. LTD.
01.2021 - 11.2023
Senior Sales Executive
exel serv
02.2014 - 06.2018
Sales Executive
Fareportal
01.2010 - 09.2013
High School Diploma -
D.S.V.N
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