Detail-oriented Project Manager with one year of experience in Azure Cloud Managed Services within enterprise and regulated environments. Expertise includes PMO operations, change management, SLA-driven delivery, and client communication. Technical skills encompass Azure, Windows/Linux systems, and cloud security governance, supported by a B.Tech (Honors) in Information Technology and Microsoft AZ-900 certification.
Managed end-to-end PMO operations, ensuring timely resolution of tickets, effective handling of change requests (CRs), and streamlined escalation processes.
Managed project timelines, deliverables, risks, and dependencies for cloud and infrastructure initiatives.
Acted as the primary coordination point for stakeholders, ensuring SLA-aligned delivery and effective communication.
Coordinated cross-functional teams, vendors, and internal stakeholders to achieve project alignment and timely delivery of objectives.
Planned and facilitated daily stand-ups, SOC reviews, DSM calls, patching windows, firewall upgrade discussions, and audit meetings.
Supported critical production changes, including quarterly patching (OS, DB, AKS, Firewall) and firewall upgrades.
Governed infrastructure CRs for deployments, upgrades, resizing, patching, and decommissioning, ensuring compliance with project timelines and standards.
Configured monitoring and alerts in Azure Portal to enhance system visibility and incident response.
Collaborated with Cloud COE and security teams to remediate Azure security recommendations and improve cloud posture.
Associate Manager-Cloud and Infra Managed Services at Accenture Solutions Private LimitedAssociate Manager-Cloud and Infra Managed Services at Accenture Solutions Private Limited