Mohit Ojha
Bengaluru
Summary
Software Engineer blending deep backend expertise with a passion for LLMs, GenAI, and autonomous agents. Experienced in designing scalable, event-driven systems and applying AI to transform data-driven platforms into intelligent systems that power real-world automation and insight generation.
Overview
8
8
years of professional experience
Work History
Software Engineer
Phonepe
02.2024 - Current
- Core Payments Reconciliation Platform—Lead Engineer
- Lead a mission-critical components of the payments reconciliation suite, ensuring correctness, scalability, and audit compliance.
- Stabilized and scaled a file-based reconciliation system that performs daily reconciliation and book closure of ~350 million financial transactions using Apache Spark.
- Introduced engineering improvements and data validation mechanisms that enhanced accuracy and reduced operational overhead during peak loads.
- ORBIS – Event-Driven Reconciliation System (Founder Engineer & Tech Lead)
- Spearheaded the end-to-end design, architecture, and development of ORBIS, a near real-time, event-based reconciliation engine for complex transaction and fulfillment workflows.
- Enabled reconciliation across disparate systems using a stream processing model, improving latency, traceability, and automation of anomaly detection.
- The system currently handles ~700 million events/day using technologies such as Kafka, Kafka Streams, Apache Pinot, and HBase, delivering scalable and low-latency data reconciliation at enterprise scale.
Lead Software Engineer
Mindtickle
01.2023 - 02.2024
- Conversation Intelligence Platform for Sales & Customer Interactions
- Led a team building a post-processing system for audio/video calls conducted over platforms like Zoom, Google Meet, and Webex.
- Engineered pipelines to extract actionable insights from recorded conversations, including objection handling, deal risk signals, recommended next actions, and detection of key conversational moments.
- Empowered sales and customer success teams with data-driven summaries and intelligence to improve engagement and conversion outcomes.
- Copilot (Hackathon Project → Product Integration)
- Designed and developed a ChatGPT-style conversational assistant using OpenAI, LangChain, and custom prompt engineering.
- Enabled users to query call transcripts to surface objections, competitor mentions, and other key discussion elements.
- Successfully integrated the prototype into the core product suite post-hackathon due to strong internal adoption and value delivery.
- Scalable ETL Pipeline for Domain Data Migration
- Designed and implemented a high-throughput ETL pipeline to migrate domain-specific data to the central data platform.
- Enabled reliable processing of ~2.3 million records per day while maintaining schema consistency and observability across stages.
- Proactive Monitoring & Alerting Framework
- Set up end-to-end observability on critical system workflows using Datadog and Sumo Logic.
Senior Software Engineer
Mindtickle
10.2020 - 12.2022
- Performance Optimization & VC Integration for Conversation Intelligence Platform
- Recording List Optimization: Improved the performance of the recordings resolver, reducing response time from 1688ms to 130ms by redesigning the data model, storing denormalized data in Elasticsearch, and minimizing backend API calls for authorization and meeting metadata.
- Unified Entity Search Experience: Designed and implemented a high-performance search system with contextual filters, enabling users to search across meetings, transcripts, themes, and users in a single, unified interface.
- Video Conferencing (VC) Integrations: Developed seamless integrations with Zoom, Microsoft Teams, and Google Meet to extract and structure meaningful data from live sales meetings.
- Bot Workflow Ownership & Optimization: Owned and optimized the VC bot infrastructure that joins ongoing meetings to collect actionable insights.
- Improved system reliability, scalability, and availability while significantly reducing the number of required EC2 instances through system tuning and intelligent load distribution.
- Built a custom load testing framework to validate performance and scalability under real-world usage scenarios.
- Code Quality & Collaboration: Ensured high code quality by actively participating in peer reviews, design discussions, and enforcing clean, maintainable development practices across the team.
Senior Software Engineer
Housing.com
04.2019 - 10.2020
- Efficient Image Storage & Versioning
- Optimized image storage costs by leveraging Amazon S3 for active access and Glacier for archival.
- Built an on-the-fly image resizing mechanism using Nginx’s image filter module, eliminating the need for pre-generated image variants and reducing storage overhead.
- User Re-Engagement System
- Designed and implemented a campaign-based notification system (SMS, email, push) to re-engage users based on their activity signals on the Housing platform.
- Drove significant lead generation through personalized outreach, contributing to 7% of total lead volume.
- Ownership of Key Microservices
- Owned and maintained high-impact microservices including User Management & Auth and Listing Service that handled critical flows such as flat inventory management and user session handling.
- Ensured reliability and scalability across services while supporting rapid feature delivery.
- Intelligent Listing Recommendations
- Contributed to the design and implementation of the recommendation logic used to surface relevant flat listings to users, improving engagement and lead conversion by enhancing discovery.
Software Engineer
Housing.com
08.2017 - 03.2019
- Seller Dashboard & Listing Automation
- Seller Dashboard Backend: Designed and developed the backend for the Seller Dashboard, enabling sellers to create, update, and manage their profiles and property listings.
- The dashboard became the primary entry point for listings, contributing to 90% of all property uploads on the platform.
- Auto-Activation of Listings: Reduced manual workload for the operations team by automating listing activation through ML-driven verification of images and metadata.
- Implemented logic to assess listing completeness and authenticity, leading to faster go-live times and improved operational efficiency.
- Ownership of Core Microservices: Owned and maintained the image-service, responsible for managing the lifecycle of listing images, including upload, versioning, and retrieval.
- Ensured high availability, integrity, and performance of image operations at scale.
Education
B.Tech - Information Technology
IIIT Allahabad
Allahabad06.2017
12th -
MPVM Ganga Gurukulam
Allahabad03-2012
10th -
MPVM Ganga Gurukulam
Allahabad03-2010
Skills
- LLM, Langchain
- Apache Spark
- Kafka
- Stream Processing
- Event-Driven Architecture
- Apache Pinot
- Data Reconciliation
- Java
- Python
- HBase
- PostgreSQL
- Kubernetes
Accomplishments
- Winner, Housing Hackathon – Built “Tinder for Real Estate”
- Winner, Hyper Helper Award, Housing.com
- Winner (2x), Internal Hackathons, Mindtickle
- “Act Like a Cofounder” Award, Mindtickle
- Finalist, PhonePe Hackathon 2025
Timeline
Software Engineer
Phonepe
02.2024 - Current
Lead Software Engineer
Mindtickle
01.2023 - 02.2024
Senior Software Engineer
Mindtickle
10.2020 - 12.2022
Senior Software Engineer
Housing.com
04.2019 - 10.2020
Software Engineer
Housing.com
08.2017 - 03.2019
B.Tech - Information Technology
IIIT Allahabad
12th -
MPVM Ganga Gurukulam
10th -
MPVM Ganga Gurukulam