Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Courses
Timeline
Generic

MOHIT SAINI

Group Manager - Presales (Virtual Desktop & Applications)
New Delhi

Summary

Accomplished Virtualization and Cloud computing Leader with vast Experience in scaling Virtualization services business, Engineering and Offering Development, Offering Management, Presales, Consulting, Design, Deployment and Troubleshooting VDI and Application Solutions On-Premises (Citrix VAD, VMware Horizon) , Citrix Cloud on (Azure/AWS/GCP), Horizon Cloud on (Azure/AWS), AWS Workspaces, Microsoft AVD DAAS ( Desktop as a Service), Nerdio Manager for AVD, SAAS and IAAS and on-premises to Cloud VDI migrations.
Disaster recovery, business continuity planning and implementation for key business applications. Requirement Gathering, Project Management and VDI Solution Architecture.
Product Management, Release Management, Technology Leadership and Stakeholder Management.
Scrum and Agile Methodology.

Certified Product Owner & Digital Transformation Advocate.

Certified in Sales and Marketing.

Overview

13
13
years of professional experience
7
7
years of post-secondary education
36
36
Certifications
2
2
Languages

Work History

Group Manager - Digital Workplace

HCLTech
09.2021 - Current
  • Leading the Digital Workplace Presales and solution engineering including VDI and Workplace modernization consisting of products offerings such as Citrix Apps and Desktops, VMware Horizon, Azure Virtual Desktop, Windows 365 PC and AWS Workspaces.
  • Shaping strategies and developing programs of work which deliver cloud and infrastructure-based solutions for the Digital Workplace, from initial qualification and assessment to effective delivery and transformation.
  • Creation of business cases and defining and structuring the approach.
  • Running large scale DWP Transformation projects globally.
  • Development and delivery of tailored and engaging presentations which resonate with clients.
  • Managing and delivering Digital Workplace programs of work – including operational, support and security challenges associated with taking a client on a journey to the Cloud utilizing an “As a Service” model.
  • Subject matter expert to field sales team leading technical presentations, demonstrations, workshops, architecture design sessions, PoC / PoT discussions, etc.
  • Shaping current and future opportunities, demand generation and marketing strategies, and customer centricity ideas in collaboration with field sales team and partner resources.
  • Influence technical decision for our customers during sales opportunities and pursuits through tailoring solution and key differentiation messaging, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.
  • Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities.
  • Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes.
  • Shaping current and future opportunities, demand generation and marketing strategies, and customer centricity ideas in collaboration with field sales team and partner resources.

Achievements:

Leading the Virtual Desktop & Application Business end to end for our Existing customers. Grew the business over 5X to over 20 M USD including renewals, license resell, Proactive and reactive engagements and biggest Virtualization transformation projects globally with a size of over 100K seats.

Global Offering Lead – Product Engineering

DXC Technology
05.2016 - 08.2021
  • Global Offering Engineering Lead for VDA Offering as part of DXC MyWorkStyle Modern Workplace. Developing market leading Virtual Desktop and Application offerings and products for the customers. Worked with DXC Alliance Partners Citrix, VMware, Microsoft, Amazon, Nerdio, Lakeside, IGEL and Liquidware closely to build scalable and integrated solutions.
  • Leading the Virtual Desktop and Application Global offering development.
  • Integrating partner products with DXC IP's.
  • Deliver best-in-class solution offerings to solve customer business challenges.
  • Lead the team Designing and developing integrated solutions to meet business requirements or enhance performance.
  • Performs and evaluates cost analyses and vendor comparisons of software/hardware systems to ensure cost-effective and efficient operations and measures feasibility of various approaches and makes recommendations.
  • Analyzes potential systems investments and prepares supporting documentation for recommendation(s) to management and customers based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
  • Take part in projects to deliver technical value and expertise to DXC large customer base, providing technical systems management support, delivering part of a detailed technical design, and/or contributing to the design of technical solutions for customer environments.
  • Support Customer requirements (from pre-sales through implementation on Early Adopters).
  • Enable revenue by increasing efficiency and timely response to sales activities as requested.
  • Work independently or across teams to establish and maintain excellent customer relationships.

Achievements:

  • Incorporated Azure Virtual Desktop, AWS Workspaces, Windows Cloud PC, VMware Horizon Cloud, Citrix Cloud into the VDA Offering.
  • Lead the development of end to end automation for virtual desktop and application provisioning.

Senior IT Analyst (Regional Virtualization Implementer)

Caterpillar India Private Limited
10.2014 - 04.2016
  • Gather requirements from customer on the vision and roadmap on Desktop/App/Server Virtualization initiatives.
  • Assess, design, build and implement Citrix technologies for End user stack.
  • Design solutions articulate various components and tools of end user technologies based on customer environment and expectations.
  • Front end customer discussion on architecting and solution for End user IT infrastructure.
  • Present solution to customer stakeholders and drive solutions implementation.
  • Participate to develop and manage architecture governance structure on the basis of business, and IT strategies, as relevant for End User Services.
  • Develop implementation plan based on IT strategies and business requirements.
  • Consult project teams and align infrastructure architecture assignments and identify need to modify design if any to attain project requirements.
  • Identify need to change technical architecture to incorporate infrastructure needs.
  • Create and modify scripts in order to automate Installations.
  • Ensure documentation of entire architecture design and evaluation work.
  • Develop and execute communication plan for project execution.
  • Ensure 100% security compliance for all Citrix Infrastructure.
  • Lead continuous improvement initiatives.
  • Develop technical skills within team through cross-training and mentoring.
  • Encourage and showcase a culture of innovation within the team.
  • Projects:
  • CGM XenApp Project: Installed and Configured Xenapp 6.5 on Vmware Esx 5.5.for external access with Netscalar for an isolated Environment in Berestfield Australia.
  • AP XenApp Farm: Designed and deployed a new Citrix XenApp 6.5 farm for the Asia Pacific Region in Singapore Datacentre with Provisioning Services 7.6 on Win2012R2 Servers for external access.
  • Citrix XenDesktop 7.6 Pilot CAT Peoria (EDCI)

Technical Support Engineer

Citrix India Pvt. ltd
09.2011 - 09.2014
  • Responsible for responding to and resolving complex Enterprise customer problems via phone, email and remote access for Citrix products.
  • The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments.
  • Worked in Collaboration with Netapp, Cisco and Vmware as a part of Enterprise Support Team.
  • Work on escalated cases while working on root cause analysis requests raised by Citrix Customers and Partners.
  • Identify possible bugs and propose possible solutions to software team.
  • Provide technical trainings to new hires on XenDesktop and PVS and also work on scenario-based training for live experience with complicated issues.
  • Act as first level of support for various logs like Citrix Scout, PVS Datacollector, Wireshark Traces and CDF Trace.
  • Provide floor support to new hires and junior team members on technical issues.

Education

Executive Program in Digital Transformation - Digital Transformation

Indian Institute of Management Indore
Indore
01.2021 - 03.2022

Bachelor of Technology - Electronics and Communication

Swami Vivekanand Institute of Engineering And Technology, Punjab Technical University
07.2006 - 06.2010

12th - PCMB

Hansraj Model School (CBSE)
Delhi
06.2005 - 05.2006

10th -

Hansraj Model School (CBSE)
Delhi
06.2003 - 05.2004

Skills

    Product Management, Product Ownership, Program Management, Product Engineering, Stakeholder Management and Technical Leadership Core competence in Datacenter, Virtual Desktop and Application Engineering, Technology Leadership, Offering Development, Design and Implementation, System Integration, Presales, Customer Consulting, System Administration, IT Service Support and End User Computing Architecture and Consulting Proficient in Windows server 2019, 2016 2012R2, Server 2008 R2, Server 2003, Microsoft Active Directory, Group Policy, Terminal Services, SQL Database, DNS and DHCP Virtualized VDI Environments on Citrix Hypervisor, VMware and Hyper-V Infrastructure and Public Clouds ie Azure, AWS and GCP, IAAS and SAAS Datacenter Virtualization - Citrix Hypervisor, VMWare Vsphere and Hyper-V Desktop and Application Virtualization- Citrix XenDesktop and XenApp, VMware Horizon, VDI in a Box and Provisioning Services Cloud Platforms – Microsoft Azure, Google Cloud and Oracle Cloud Infrastructure Application Streaming -VMware Appvolumes, MS App-v and Numecent Cloudpaging DAAS – Citrix CVAD, Citrix CVAD standard for Azure, Horizon Cloud on Azure, Microsoft WVD, Amazon Workspaces and Appstream, Nerdio Manager for WVD and Nutanix Frame Microsoft 365, MS Teams and OneDrive Profile Solutions – Ivanti, Citrix WEM, VMware DEM and FSLogix End user experience monitoring – Lakeside SysTrack Thin Client – IGEL and HP Virtual Networking and Storage Windows PowerShell Proven proficiency in Process Management, Service Level Management and Service & Support Operations Management Demonstrated competence in IT Service Support through Incident Management, Problem Management, Level 3 Remote Support, Hot Fix/Patch Deployment etc Assertive Leadership & Team Management abilities through planning, scheduling, tasking, monitoring, delegating, motivating, mentoring & training the team for service excellence Strong communication and people skills, both written and verbal Ticketing Tools: Seibel, ServiceNow, BMC Remedy and Salesforce Microsoft Visio, Microsoft Project, Project Management, Product Management Agile Methodology and Scrum Development Tools- JIRA, Confluence, GitHub, Visual Studio Code and Documentation as as a code, DevOps - CI/CD, Jenkins and Terraform

undefined

Certification

Microsoft Azure Fundamentals

Additional Information

  • Citrix - Performance Award for Q4 (2012), Performance Award for the year (2012) and Performance Award for Q2 (2013).
  • Contributed to the Citrix Knowledge Base by publishing KB Articles: http://support.citrix.com/article/CTX134427,
  • http://support.citrix.com/article/CTX135761
  • http://support.citrix.com/article/CTX133015
  • http://support.citrix.com/article/CTX139296
  • DXC - Kudos Award (2020)
  • HCLTech - Passion Award (2022) for growing the existing Virtual Desktop & Applications business

Courses

  • AWS Professional Services: Deployment Best Practices for Amazon WorkSpaces
  • AWS Solutions Training for Partners: Desktop and Application Streaming with AWS
  • AWS Solutions Training for Partners: Digital Workplace on AWS - Technical
  • AWS Solutions Training for Partners: Digital Workplace on AWS – Business
  • AWS Solutions Training for Partners: Well-Architected Best Practices (Technical)
  • Artificial Intelligence Concepts - IBM Training
  • Building Your Business with AWS for Executives
  • Scrum Concepts & the Product Owner
  • VWware Workspace ONE:Deploy and Manage [V21.x]
  • Product Management - Building a Product Strategy - Skillsoft
  • Agile Stakeholder Engagement and Team Development - Skillsoft
  • The Agile Leader - Skillsoft

Timeline

Group Manager - Digital Workplace

HCLTech
09.2021 - Current

Executive Program in Digital Transformation - Digital Transformation

Indian Institute of Management Indore
01.2021 - 03.2022

Global Offering Lead – Product Engineering

DXC Technology
05.2016 - 08.2021

Senior IT Analyst (Regional Virtualization Implementer)

Caterpillar India Private Limited
10.2014 - 04.2016

Technical Support Engineer

Citrix India Pvt. ltd
09.2011 - 09.2014

Bachelor of Technology - Electronics and Communication

Swami Vivekanand Institute of Engineering And Technology, Punjab Technical University
07.2006 - 06.2010

12th - PCMB

Hansraj Model School (CBSE)
06.2005 - 05.2006

10th -

Hansraj Model School (CBSE)
06.2003 - 05.2004
MOHIT SAINIGroup Manager - Presales (Virtual Desktop & Applications)