Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MOHIT  SHARMA

MOHIT SHARMA

NEW DELHI

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

7
7
years of professional experience

Work History

Business Owner

GANESH TRANSPORT
NEW DELHI
03.2018 - 05.2024
  • Inspected trucks prior to departure to ensure they were in good working order.
  • Followed applicable safety regulations while driving on public roads.
  • Maintained records of loaded items, destinations, and delivery times.
  • Delivered vehicles safely and efficiently to their destination on time.
  • Managed inventory control of freight being transported according to established procedures.
  • Provided customer service by responding promptly to inquiries about delivery status or any other related issues.
  • Checked paperwork for accuracy and completeness before loading vehicles.

SR. SALES EXECUTIVE

PSY GLOBAL IT SOLUTIONS PVT. LTD.
GURGAON SECTOR -40
06.2017 - 02.2019
  • Ensured compliance with quality standards set by the company when providing technical support.
  • Provided technical support to customers via phone, email and remote access tools.
  • Tested and evaluated new technology for potential use in the business.
  • Created detailed documentation of technical problems encountered by customers and solutions provided.
  • Provided technical advice regarding the purchase of new products or services based on customer requirements.
  • Assisted customers with troubleshooting network connectivity issues on their computers or other devices.
  • Reviewed existing processes for providing technical support to determine areas that need improvement.
  • Monitored ticketing system for incoming requests from customers requiring assistance with their products or services.
  • Collaborated with internal teams such as engineering, sales and marketing to ensure a high level of customer satisfaction.
  • Performed system maintenance tasks such as disk clean-up, virus scans.
  • Developed and maintained customer relationships through effective communication and problem solving skills.
  • Resolved technical queries related to product features, functionality, installation and configuration of software applications.
  • Performed regular maintenance checks on customer systems to ensure optimal performance.

Education

Bachelor of Arts -

HIMALAYAN UNIVERSITY
ITANAGAR,ARUNACHAL PRADESH
05-2017

JBT - TEACHER TRAINING

CENTRAL BOARD OF SECONDARY EDUCATION
NEW DELHI , IN
09-2015

High School Diploma -

CENTRAL BOARD OF SECONDARY EDUCATION
NEW DELHI,IN
04-2013

Skills

  • Customer Service
  • Strategic Planning
  • Quality Assurance
  • Contract Management
  • Employee Development
  • Business Administration
  • Sales oversight
  • Staff Management
  • Staff hiring
  • Customer Relations
  • Consulting
  • Organizational Development
  • Sales Planning
  • Purchasing and planning
  • Sales strategics
  • Bookkeeping

Languages

English
First Language

Timeline

Business Owner

GANESH TRANSPORT
03.2018 - 05.2024

SR. SALES EXECUTIVE

PSY GLOBAL IT SOLUTIONS PVT. LTD.
06.2017 - 02.2019

Bachelor of Arts -

HIMALAYAN UNIVERSITY

JBT - TEACHER TRAINING

CENTRAL BOARD OF SECONDARY EDUCATION

High School Diploma -

CENTRAL BOARD OF SECONDARY EDUCATION
MOHIT SHARMA