Mohit Shrivastava
Business Analyst - Analytics
Bengaluru,Karnataka
Summary
Seasoned Business Analyst offering 2 years of E-Commerce industry success. Expert on Customer forecasting, A/B testing, CRM analytics. Accomplished at leveraging past lessons to inform future decision making, based on data backed analysis and data modeling.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Business Analyst - Analytics
Flipkart Internet Pvt. Ltd.
Bengaluru, Karnataka
04.2019 - Current
- Experience in Customer and CRM Analytics for 2+ years.
- Developed expertise in A/B testing, Customer Forecasting, Customer retention and Customer Engagement.
- Understand end to end customer metrics IN E-commerce, have hands-on knowledge of SQL, Python and Adobe Omniture.
- Developed forecasting and classification models using Random Forest, XgBoost, K means clusters.
- Customer Retention Models: Worked on Customer retention and Churn models and implemented Campaigns to retain probable Churned customers with uplift of ~30 bps conversion and CAC of 130-140 INR.
Site Engineer
Saraswati Construction Company
Mundra, Gujarat
09.2015 - 11.2016
- Managed and executed all construction stages for pile construction for two bridge sites
- Coordinated with cage building yard to ensure cages are supplied to the site on stipulated time
- Monitored material loading, handling and unloading activities related to pile construction
- Coordinated with the concrete batching plant to ensure the concrete orders are placed in time
- Administered a team of 10-15 laborers and 2 foreman for the execution of all site activities
- Negotiated and resolved the queries and requests of quality control team and the client
- Coordinated with the safety team to ensure all the safety procedures and process are followed
Education
MBA - General Management
Indian Institute of Management Udaipur
Udaipur 06.2017 - 03.2019
B.Tech - Civil Engineering
Pandit Deendayal Petroleum University
Gandhinagar 06.2011 - 06.2015
Skills
SQL
PROJECTS AND INTERNSHIPS
Droom.in –Business Operations
- Worked on ‘Cancel Order Reduction and optimization of customer touch points’ at Droom.in
- Worked with multi-disciplinary teams like CS and DA to suggest necessary business process changes
- Provided suggestions and frameworks to reduce cancellation rates and touch points of customer
Live Project Swan Industries (Thailand) Ltd.
- Reducing Work-In-Progress inventory for the bottle can manufacturing company in Bangkok, Thailand
- Studied the mfg#5 plant with avg monthly output of 182,841,231 units of caps of 2 types, viz EOE & SOT
- Potential of reducing the WIP by 50% immediately after implementation of short term solution
Hobbies
Simulation Games: In my leisure time, I like to play Simulation games like Cities Skyline and Cities in Motion
Timeline
Business Analyst - Analytics
Flipkart Internet Pvt. Ltd.
04.2019 - Current
MBA - General Management
Indian Institute of Management Udaipur
06.2017 - 03.2019
Site Engineer
Saraswati Construction Company
09.2015 - 11.2016
B.Tech - Civil Engineering
Pandit Deendayal Petroleum University
06.2011 - 06.2015
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