Mohit Singh
IT Infrastructure Project Manager
Noida
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
IT Infrastructure Project Manager
Velocis Systems Pvt Ltd
Noida
05.2023 - Current
- Managing end-to-end IT Infrastructure Projects for Greenfield Deployment, Brownfield, and Network Migration Projects
- Arranging Project Kick-off meetings with all relevant stockholders
- Coordinating with internal resources & external vendors for successful project execution
- Developing project success criteria involving all relevant team members and ensuring technical feasibility Collaborating with all internal & external stakeholders throughout project tenure
- Tracking project progress by developing detailed project plan
- Ensuring resource availability and allocation as per project & client requirements
- Maintaining required project documentation along with keeping internal project management tool update
- Managing changes in project scope and schedule using appropriate mechanisms & techniques.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycle.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within industry sector throughout each stage of project life cycle.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Planned, designed, and scheduled phases for large projects.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress, and technical problems.
Project Manager
Innovatiview India Pvt. Ltd
Noida
12.2022 - 05.2023
- Developed and initiated projects, managed costs, and monitored performance
- Defined project roles and responsibilities in close collaboration with Customer, including project scope and objectives to ensure cross-functional understanding among project members
- Perform project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track project member progress against commitments
- Setup an internal & external kick-off meeting after receiving SOW from pre-sales team and capture all points discussed in MOM
- Develop a detailed project plan to monitor and track progress, and manage changes to the project scope, project schedule & project costing using an appropriate verification technique
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders
- Led and managed staff of 60+ team members administering complex IT infrastructure
- Accelerated progress by continually reviewing performance, budgets, and project timelines.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Developed and implemented strategic project plans to meet business objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored project progress, identified risks and took corrective action as needed.
Senior Business Associate
eTelligent Group LLC
Noida
10.2021 - 11.2022
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date
- Trained and supported end-users with software, hardware, and network standards and used processes
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Researched, analyzed, and summarized proposal documents and associated Statements of Work to assist with bid and no–bid decision processes
- Coordinated with internal team and vendor during procurement life cycle processes
- Reviewed and analyzed RFP documents, and compliance matrices to ensure all requirements were captured in proposal
- Maintained document library on SharePoint including Project plan, past performances, pipeline records, Risk register, etc
- Researched and adopted new technologies to add value to existing offerings
- Managed over 10 client business projects in fiscal year 2022-23.
- Secured new business partnerships by conducting thorough market research and identifying potential clients.
- Generated insightful performance reports for senior management, enabling data-driven decision-making and strategic planning.
- Collaborated cross-functionally with various departments for seamless project execution, ensuring alignment with corporate goals.
- Directed timely completion of audits through meticulous preparation of financial documents, ensuring accuracy and adherence to accounting regulations.
- Managed high-performing teams for successful project delivery within tight deadlines and budget constraints.
- Optimized financial performance by analyzing budgetary trends, identifying areas for cost reduction, and implementing necessary changes.
- Researched, analyzed, and projected market data for potential markets.
Project Operations Lead
Tata Consultancy Services Limited
New Delhi
11.2017 - 10.2021
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
- Managing multiple Small, medium, and large-scale projects through well-defined processes for driving objectives within SoW, time & budget
- Reduced corporate expenses, driving cost-effective vendor and supplier purchases
- Participated in kick off meetings with customer and other stake holders
- Ensure resource availability and managed resource allocation to projects
- Prepared and published Daily/Weekly/Monthly reports for Leadership team and other stakeholders
- Created and maintained comprehensive project documentation
- Root Cause Analysis & implementation of CAPA & check effectiveness
- Conducted Internal Audits to ensure Process compliance
- Identification of vendors and facilitating procurement as per business requirements
- Conducting risk assessment and formulating risk response plan
- Incident and change management for projects
- Review and Validation of SOP's and manuals.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
- Established strong relationships with vendors, negotiating favorable pricing terms without compromising on quality or service levels.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Enhanced team productivity by providing ongoing training and development opportunities.
- Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
- Implemented risk mitigation strategies, resulting in reduced downtime and enhanced business continuity.
- Oversaw supply chain management, maintaining optimal inventory levels while minimizing procurement costs.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within operations department.
- Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
IT Executive Operations
Tata Consultancy Services Limited
Gurgaon
05.2014 - 11.2017
- Prepared documents for internal and external audits
- Created graphical reports to visualize network performance and uptime to management members
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing
- Configured IP assignment, core network configuration, and DNS setup for new users
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements
- Monitored and maintained network and software components according to established guidelines and best practices
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Established robust network architecture for seamless connectivity across multiple locations, promoting efficient communication and collaboration among teams.
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Optimized resource allocation by monitoring IT budgets closely and making strategic adjustments as needed throughout each fiscal year.
- Collaborated with cross-functional teams to deliver integrated technology solutions that met diverse business needs.
- Championed agile methodologies in project management for faster delivery of high-quality solutions tailored to specific requirements.
- Managed cybersecurity initiatives to safeguard company data and reduce risk of security breaches.
- Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
- Oversaw incident management procedures, reducing downtime through prompt response to system failures or disruptions.
- Implemented cost-effective technology upgrades, ensuring optimal performance while staying within budgetary constraints.
- Led team of IT professionals to streamline processes, resulting in increased efficiency and productivity.
- Built IT infrastructure to support key business strategies and evolving processes.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Communicated regularly with customers concerning data exchange and technology integration.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Liaised with other departments to minimize network interruptions and possible downtimes.
Education
MCA – Master of Computer Application -
Uttar Pradesh Technical University
Greater Noida 05.2011 - 05.2014
BCA – Bachelor of Computer Application -
C.C.S. University
Meerut 05.2008 - 05.2011
Skills
IT Operations Management
Project Management
Cost Management
Change Management
Internal Audits
Vendor Management
Client Relationship Management
Proposals
Dashboard & Reports
Networking issues
Technical troubleshooting
Project Planning
Resource Allocation
Work flow planning
Risk Management
Root Cause Analysis
Project tracking
Document Management
Client Relations
Requirements Gathering
Business Analysis
Project scope
Agile Methodology
Budgeting and forecasting
Data review
Scope Management
Team Collaboration
Work Planning and Prioritization
Team Leadership
Certification
CCNA (Cisco Certified Network Associate)
Timeline
IT Infrastructure Project Manager
Velocis Systems Pvt Ltd
05.2023 - Current
Project Manager
Innovatiview India Pvt. Ltd
12.2022 - 05.2023
Senior Business Associate
eTelligent Group LLC
10.2021 - 11.2022
Project Operations Lead
Tata Consultancy Services Limited
11.2017 - 10.2021
IT Executive Operations
Tata Consultancy Services Limited
05.2014 - 11.2017
MCA – Master of Computer Application -
Uttar Pradesh Technical University
05.2011 - 05.2014
BCA – Bachelor of Computer Application -
C.C.S. University
05.2008 - 05.2011