With 11+ years of brilliant experience in business development and Account Management functions. Expertise at client relationship building, providing HR and HR Tech solutions to customers and resolving customer queries and complaints, targeting customer care, satisfaction and retention. A proactive team player with experience in Sales and Marketing. Good interpersonal skills and ability to build relations with customers quickly.
Overview
15
15
years of professional experience
4025
4025
years of post-secondary education
Work History
Head Account Management
TASC Outsourcing
02.2025 - 05.2025
Managing entire MENA region account management
Responsible for sales for services like Permanent Staffing, Temporary Staffing and HRMS tool
Managing account managers team of 5
Understanding HR requirements of the clients.
Confident and aggressive with demonstrable corporate sales experiences.
Good at engaging with CXO level stakeholders and building relationships with them.
AVP
Bayleaf HR Solutions Solutions and Services
09.2022 - 01.2025
Taking care of the corporate sales & business development operations with focus on achieving predefined sales target and growth. Forecasting and planning monthly & quarterly sales targets and executing them in a given time frame. Analysing latest marketing trends and tracking competitors" activities and providing valuable inputs for fine tuning sales & marketing strategies; initiating market development efforts.
Managing entire temp sourcing for all the clients with team size of 20 recruiters.
Responsible for PAN India sales for services like Permanent Staffing, Temporary Staffing and HRMS tool
Managing sales team of 8 members
Understanding HR requirements of the clients.
Confident and aggressive with demonstrable corporate sales experiences.
Good at engaging with CXO level stakeholders and building relationships with them.
Regional Head
Workex Solutions and Services
11.2020 - 08.2022
Taking care of the corporate sales & business development operations with focus on achieving predefined sales target and growth. Managing team size of 4 members
Responsible for Sales of internal HRMS (payroll software) to existing and new customers.
Understanding HR requirements of the clients.
Confident and aggressive with demonstrable corporate sales experiences.
Good at engaging with CXO level stakeholders and building relationships with them.
Manager- Sales & Account Management
TeamLease Services Limited
05.2018 - 11.2020
Taking care of the corporate sales & business development operations with focus on achieving predefined sales target and growth. Forecasting and planning monthly & quarterly sales targets and executing them in a given time frame.
Responsible for managing Top 40 customers of Teamlease
Responsible for cross selling of services like - Payroll software, Learning and Development etc.
Understanding HR requirements of the clients.
Confident and aggressive with demonstrable corporate sales experiences.
Good at engaging with CXO level stakeholders and building relationships with them.
Assistant Manager - Business Development
HirePro Consulting
04.2017 - 04.2018
Taking care of the corporate sales & business development operations with focus on achieving predefined sales target and growth.
Understanding HR requirements of the clients.
Taking care of entire Pune Market and some of the key clients in Mumbai.
Exposure in services like RPO, Campus recruitment tool, ATS
Key Responsibilities:
Associate Manager - Business Development
TeamLease Services Pvt Ltd
02.2014 - 03.2017
Taking care of the corporate sales & business development operations with focus on achieving predefined sales target and growth. Forecasting and planning monthly & quarterly sales targets and executing them in a given time frame. Analyzing latest marketing trends and tracking competitors' activities and providing valuable inputs for fine tuning sales & marketing strategies; initiating market development efforts.
Understanding HR requirements of the clients and selling service of Temporary staffing, Payroll Software and compliance services
Confident and aggressive with demonstrable corporate sales experiences.
Good at engaging with CXO level stakeholders and building relationships with them.
Responsible for new client acquisition, revenue growth as well as existing clients' retention and relationship
Experience in concept/services sales with large corporate clients
Go getter with ability to work under pressure.
Overall responsibility of manpower planning and recruitments.
Key Responsibilities:
Management Trainee
Amul- The Taste of India
06.2013 - 07.2013
Comprehensive analysis of Catering segment for Amul ice cream
Study of competitors and customer requirements in the segment
Recommendations for better penetration in the segment
Market Research, merchandising, consumer buying behaviour and pricing strategies
Strategy to open AMUL parlour in upcoming societies
Key Responsibilities:
Relationship Manager
Religare Finvest Ltd.
08.2010 - 02.2011
Presales / Business Development - Responsible for meeting sales goals and overall quality of service
Identifying and acquiring lists of target customers and key decision makers
Call potential, new and existing customers to identify new business opportunity
Sales of Loan against properties, Mortgages & Unsecured loans to Small and Medium enterprises.
Maximizing revenues by focusing on closing the deals efficiently after co-coordinating with clients.
Continuously monitor key accounts, identify problem service areas & take corrective actions.
Acquire new clients
Maintain Client relationships as per defined client coverage benchmark & ensure implementation of Sales Management Process.
Coordination with Credit team for Sanction of the loans.
Coordination with operations team for disbursement process.
Post Disbursement Document Resolution as per the TAT while maintaining the resolution percentage.
To ensure the KYC/AML norms of the company are complied with at all times.
Key Responsibilities:
Education
Masters (PGDM) - Sales & Marketing
Balaji Institute of Telecom And Management
Pune
04.2014
Bachelor of Commerce -
Jiwaji University
05.2010
Skills
Self – Motivated and Goal- focused
Ability to take initiative & lead a team in critical situations
Good communication skills
Education
Computer Knowledge: Microsoft Word, MS Excel and MS Power Point.
Customer Support Representative (Freelance) at E-commerce Business Via TASC OutsourcingCustomer Support Representative (Freelance) at E-commerce Business Via TASC Outsourcing