Mohit Verma
Noida
Summary
Agile and adaptable staff leader with stellar work history in the SaaS, Education, and Study Abroad, motivational approach and upbeat nature. Skilled at training employees, student recruitment and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Assistant Manager - Counselling (UK & Ireland)
IDP India Education Pvt Ltd
2023.10 - 2024.06
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to approx. 100+ students, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisting and driving student recruitment for different UK universities by guiding the students with entire admission process from Profile evaluation, admission and application process, VISA Process etc.
- Build mutually beneficial relationships with schools, universities and other education providers which have been identified as sources for student recruitment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Lead Counsellor
Leap GeeBee Education Pvt. Ltd.
2021.12 - 2023.09
- Assisting a team of 4 people and tracking their KPIs on daily and weekly basis.
- Mentoring and assisting students with university and course finalization, application process, VISA process etc.
- Provided personalized counseling over 200+ students for UK, USA and Canada and enrolled students in Universities like Oxford, Imperial, Warwick, King's, Manchester and other well-known Institutes
- Develops study abroad programs, coordinates student services and activities with faculty, staff, students, and international institutions.
- Advise on a wide range of study abroad-related issues, from choosing a program to helping students complete all of their paperwork before departure.
- Maintained up-to-date knowledge of industry trends and best practices, continuously enhancing professional skills to better serve clients.
Senior Counsellor - UK, USA & Canada
Leverage Edu
2021.02 - 2021.12
- Mentored and Guided 150+ students with their Admission queries, Profile Evaluation, Application process and Visa guidance.
- Worked with the Product team to make the process flow smoother for students to track their admission process
- Proposed and successfully implemented a workshop for improving teamwork in the Counseling Department
- Conducting short counseling sessions on Different Universities and colleges across UK, USA, Australia & Canada for key information about these destinations.
Business Development Manager
iEduSpace Pvt. Ltd.
2015.07 - 2020.12
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Bachelor of Technology - Mechanical Engineering
UTTAR PRADESH TECHNICAL UNIVERSITY
Ghaziabad07.2014
XIIth - PCM
JAWAHAR NAVODAYA VIDYALAYA
Orai, India01.2008
Skills
- Analytical & Problem Solving
- Product Management
- Leadership & Public Speaking
- Career Counseling
- Professional Writing Skills
- Empathetic listening
- Interpersonal Skills
- Hands on experience on Power BI, Tableau, Excel, HubSpot, Zoho, Salesforce and other tools
- Customer Relationship Management (CRM)
- Compliance understanding
- Strategic Planning
- Consulting
- Customer Service
Websites
Certification
- British Council Certified Counsellor for UK & Ireland
- Mindler's ICCC Foundation Certificate for Career Counselling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
References
References are available on Request
Projects
FSAE and BAJA SAE vehicles, 04/2011, 03/2014, Designed the ATVs and Formula 1 for BAJA and FSAE events AUTODESK INDIA CAD Design Contest, 07/2011, 11/2011, Designed multi functional and cost efficient wheel chair and won the contest defeating 478 teams across the country
References
References are available on Request
Timeline
Assistant Manager - Counselling (UK & Ireland)
IDP India Education Pvt Ltd
2023.10 - 2024.06
Lead Counsellor
Leap GeeBee Education Pvt. Ltd.
2021.12 - 2023.09
Senior Counsellor - UK, USA & Canada
Leverage Edu
2021.02 - 2021.12
Business Development Manager
iEduSpace Pvt. Ltd.
2015.07 - 2020.12
Bachelor of Technology - Mechanical Engineering
UTTAR PRADESH TECHNICAL UNIVERSITY
XIIth - PCM
JAWAHAR NAVODAYA VIDYALAYA
- British Council Certified Counsellor for UK & Ireland
- Mindler's ICCC Foundation Certificate for Career Counselling
Projects
FSAE and BAJA SAE vehicles, 04/2011, 03/2014, Designed the ATVs and Formula 1 for BAJA and FSAE events AUTODESK INDIA CAD Design Contest, 07/2011, 11/2011, Designed multi functional and cost efficient wheel chair and won the contest defeating 478 teams across the country
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