Mohit Verma
Ghaziabad
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Deputy Branch Manager
ICICI Bank Ltd
09.2023 - Current
- Oversaw daily branch operations, ensuring efficient functioning in lending, product sales, and customer service.
- Developed and implemented strategies to enhance branch profitability through effective operations and cross-selling of products and services.
- Drive business growth and profitability: Work with the team to achieve sales agendas, acquire new customers and expand existing relationships.
- Identify sales opportunities: Proactively identify and pursue opportunities to increase revenue and market share.
- Coached and motivated staff, providing guidance to enhance skills and maintain high levels of customer service.
- Manage and supervise operations: supervise the processing of services within the operational norms of the bank.
- Conduct daily morning huddles: Discuss daily plans and agendas for employees, ensuring everyone is aligned and informed towards the need of the hour.
- Assisted Branch Manager with administrative tasks to support daily operations.: Assist the Branch Manager with various administrative tasks and projects
Operations head
AXIS BANK LTD
08.2015 - 09.2023
- Manage data collection for updating operations metrics to achieve productivity targets, eliminate errors and deliver excellent customer service.
- Develop, implement and maintain quality assurance protocols.
- Lead, motivate, and support the team within a time sensitive and demanding environment.
- Grow the efficiency of existing processes and procedures to enhance and sustain the organisation's internal capacity.
- Conducted budget reviews and reported cost plans to upper management to inform strategic decision-making.
- Improved the branch operational health score.
- Ensuring timely resolution of customer queries and improving customer service levels.
- Increased business through networking and building new client relationships.
- Managed legal notices by reviewing, responding, and coordinating with relevant stakeholders.
- Completion of audit assignments based on defined objectives.
- Prepared daily reports for submission to the reporting authority.
Teller
HDFC BANK LTD
02.2013 - 07.2015
- Executed substantial procedures for cash transactions, ensuring accuracy and compliance.
- Managed bulk cash transactions at cash counter, ensuring efficient and secure processing.
- Facilitated various financial transactions such as NEFT, RTGS, and fund transfers, enhancing customer service.
- Executed forex transactions accurately at the trading desk.
- Take Care of Audit Compliance for Branch Audit.
- Leads generation and conversion for banking and third-party products
Foreign exchange and Accounting
COX AND KING LIMITED
07.2009 - 01.2013
- Managed foreign exchange operations at branch level in compliance with RBI guidelines.
- Managed retail and bulk cash transactions for INR and foreign currency at branch level.
- Collect proper documentation for every transaction as per the RBI guidelines, and compile them as per RBI audit.
- Executed month-end closing and reported revenue accurately to ensure financial integrity.
- Worked as a liaison person among the branches of U.P and U.K.
- Monitored invoice payment schedules to ensure timely payments and maintain vendor relationships.
- Maintaining the database of vendors.
- Preparations of MIS Reports for finding out the Billing
- Handling and Responding to Client Queries through mails and telephonic conversation.
- Communicated new findings and updates to team members to enhance collaboration and knowledge sharing..
- Conducted training sessions for new associates to ensure they understood company policies and procedures..
Education
M.Com -
C.C.S University
Meerut01-2012
MBA - Finance
Symbiosis Center for distance learning
Pune, MH01-2011
B.Com -
C.C.S University
Meerut01-2008
Senior Secondary education -
U.P Board
Meerut, UP01-2005
Secondary education -
U.P Board
Meerut, UP01-2003
Skills
- Lending operations
- Branch management
- Operational efficiency
- Quality control
- Business development
- Retail banking
- Audit management
Personal Detail
Languages known : English, Hindi.
Beginner
A1
Certification
IRDA Certification 2017, AMFI certification 2017
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief. Place: _______________ Date: _______________ Mohit Verma
Timeline
Deputy Branch Manager
ICICI Bank Ltd
09.2023 - Current
Operations head
AXIS BANK LTD
08.2015 - 09.2023
Teller
HDFC BANK LTD
02.2013 - 07.2015
Foreign exchange and Accounting
COX AND KING LIMITED
07.2009 - 01.2013
M.Com -
C.C.S University
MBA - Finance
Symbiosis Center for distance learning
B.Com -
C.C.S University
Senior Secondary education -
U.P Board
Secondary education -
U.P Board