To enhance my professional skills, capabilities and knowledge in an organization which recognises the value of hard work and trusts me with responsibilities and challenges
Taking care of 12 to 15 hotels properties in chandigarh till there admin part to upkeep of properties
▪ To run the business in the region as per the business plan of the organization.
▪ To provide annual business projections and commercials before signing the agreement.
▪ To modify negotiate contract as per the prevailing market trend.
▪ To ensure all the hotels in the regions are priced optimally for maximum revenue generation
Control day to day operations of all properties
▪ Complete P&L management for the Region with full ownership of Business Development, sales, finance and operations.
Taking care of MEP maintaince of all properties
Managing end to end vendors sourcing, commercial negotiations, performance management etc for different verticals like food and beverage,manpower maintenance
Regular briefings of vendors to maintain service standards according SOPS Optimising guest experience, revenue and operations costs
Working with defined budget Ensuring security, safety statutory compliances Maintenance planning while or during operations Leading multiple teams
Managing the capacity and planning for the peak Managing duty roaster for the staff and security teams
Operations manager
ALCOTT TOWN PLANNER
01.2018 - 01.2021
Taking care of 7 to 9 hotel properties in Gurgaon for ALCOTT TOWN PLANNER till their admin part to upkeep of properties
Control day to day operations of all properties
Taking care of MEP maintenance of all properties
Managing end to end vendors sourcing, commercial negotiations, performance management, etc
Optimizing guest experience, revenue, and operations costs
Working with defined budget
Ensuring security, safety statutory compliances
Maintenance planning while or during operations
Leading multiple teams
Managing the capacity and planning for the peak
Managing duty roster for the staff and security teams.
Shift incharge
VATIKA GROUP
01.2016 - 01.2018
Taking care of 2 hostels of powergrid for facility management on the basis of vatika group
Taking care of admin, housekeeping, security, horticulture, and transportation
Supervise the cafeteria team for the meals of the staff of powergrid
Taking care of indenting and inventory of the organization
To lead the team of 100+ men and women for smooth operation of the shift on site.
Lounge manager
VANA RETREAT DEHRADUN
01.2015 - 01.2016
To take care of lounge and specialty restaurant
Come to learn and know new concept of hospitality over there.
Snr GUEST SERVICE ASSOCIATE,BAR INCHARGE
RADISSON BLU JAIPUR
01.2014 - 01.2015
Take care of bar known as WEST 56 and helping in opening of new rooftop bar known as COLOUR bar
Taking care of inventory and indenting of both bars and banquets bars.
Guest service associate
HYATT AMRITSAR
01.2013 - 01.2014
To take care of bars and banquets bars
To maintain inventory and indenting of bars
To take care of billing of beverage parts for banquets functions.
Guest sevice associate
TAJ HOTELS AHMADABAD
1 2012 - 1 2013
To take care of Indian restaurant known as narmda
To maintain inventory of restaurant
To improve service standards
To increase the footfall of guests.
Education
12 with commerce -
Army school fzr cantt
BHMCT - undefined
Kukreja institute of hotel management and catering technology DEHRADUN
Skills
Operations management 100%
undefined
Accomplishments
Got Bravo letter by general manager of RADISSON BLU JAIPUR for upselling
Participated in the inter college cricket tournament organised by utterkhand technical university in 2009
Played national for school cricket team thrice at time of schooling
Languages
English
Hindi
Punjabi
Projects
Operations manager, Owning end to end profit and loss of the portfolio of 7 to 9 hotels identify ways to improve the revenue across all verticals room revenue F&B, mice, cafe etc, 2018 - 2021 Shift manager, To handle the team of near about 100 plus men and women to maintain the smooth operation of the site. To also lead the security team of ex Army personnel, 2009 to 2013