Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohit Prasad Sati

Relationship Manager
Dehradun

Summary

Dynamic Relationship Manager with ICICI Bank, adept at building and nurturing client relationships. Excelled in customer service and issue resolution, consistently surpassing performance metrics. Leveraged banking expertise to enhance client engagement and drive product sales, achieving significant growth in customer satisfaction and portfolio management.

Overview

1
1
year of professional experience
2
2
Certifications
2
2
Languages

Work History

Relationship Manager

ICICI Bank
06.2023 - 07.2024
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Education

Post Graduate Diploma - Banking And Finance

Manipal Academy of BFSI
Bengaluru, India
04.2001 -

Bachelor of Commerce - Financial Accounting

HNB Garhwal University
Dehradun, India
04.2001 -

Skills

Relationship building

Certification

IRDAI (Insurance Regulatory and Development Authority of India)

Timeline

IRDAI (Insurance Regulatory and Development Authority of India)

09-2024

Relationship Manager

ICICI Bank
06.2023 - 07.2024

NISM V A (National Institute of Securities Markets)

03-2023

Post Graduate Diploma - Banking And Finance

Manipal Academy of BFSI
04.2001 -

Bachelor of Commerce - Financial Accounting

HNB Garhwal University
04.2001 -

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Mohit Prasad SatiRelationship Manager