Mohit Sharma
Summary
Dynamic professional with a proven track record at YES BANK, excelling in relationship management and business development strategy. Adept at driving portfolio growth and optimizing workflows, I consistently deliver tailored solutions that enhance client satisfaction. My leadership skills foster team collaboration, ensuring exceptional service and achieving revenue targets.
Overview
8
8
years of professional experience
Work History
YES FIRST RELATIONSHIP MANAGER
YES BANK
MOHALI
07.2024 - Current
- Identified client needs, developed tailored solutions, and enhanced overall satisfaction.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Cultivated strong client relationships through personalized service and proactive communication.
- Collaborated with cross-functional teams to streamline service delivery processes.
- Managed daily operations by scheduling appointments, coordinating meetings, and preparing agendas for efficient workflow.
Preferred Relationship Manager
HDFC Bank
08.2023 - 06.2024
- Cross-sold financial products, including assets, liabilities, mutual funds, life insurance, and balance builder products, to enhance client portfolios.
- Identified prospective clients and suggested the most viable products.
- Ensuring that the income target is met in the portfolio customers.
- Utilizing new streams for revenue growth & developing marketing intelligence for generating leads.
- Evolving market segmentation & penetration strategies to achieve targets.
Business Development Manager
Byju's
BENGALURU
09.2020 - 05.2023
- Led team of 15 Business Development Associates, overseeing daily activities and aligning efforts with client objectives to drive performance.
- Strategized daily routes and client interactions to maximize productivity and meet revenue targets, enhancing overall team effectiveness.
- Conducted training sessions to enhance sales skills and customer trust while developing internal workflows to streamline processes and optimize team efficiency.
- Collaborated with cross-functional teams to facilitate seamless execution of projects and deliver exceptional customer experiences.
Business Development Associate
Byju's
09.2020 - 02.2022
- Identified business prospects through cold calling, networking, marketing and database leads.
- Established potential client contacts, cultivated relationships, and addressed service needs proactively.
- Managed client relationships, enhancing satisfaction and promoting retention of services.
- Presented product demonstrations to prospective clients and stakeholders.
- Trained junior associates on business development processes, fostering a knowledgeable team.
Sales Manager
OYO Hotels and Homes
02.2019 - 09.2020
- Managed end-to-end sales process from client qualification to deal closure and account retention in specified region.
- Conducted market research to identify new demand avenues and collected competitor data, managing end-to-end sales process from qualifying clients to closing deals.
- Drove offline sales through cold calling and meetings with potential clients, identifying and developing channel partners to expand customer base.
Business Development Executive
EaseMyTrip
02.2018 - 11.2018
- Connected with clientele and developed business potential, building relationships with new and existing clients to increase sales and organizing nationwide offline and online events to promote the brand.
- Conducted market research to identify new business opportunities and trends.
- Managed client relationships to ensure satisfaction and retention of accounts.
- Managed customer feedback and escalations, enhancing customer satisfaction and loyalty.
Education
M.B.A -
Lovely Professional University
Punjab01.2018
Bachelor of Hotel Management -
IHM
Hamirpur01.2015
Skills
- Relationship management
- Client management
- Business strategy
- Market analysis
- Strategic planning
- Project coordination
- Workflow optimization
- Time management
- Team leadership
- Portfolio growth
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Timeline
YES FIRST RELATIONSHIP MANAGER
YES BANK
07.2024 - Current
Preferred Relationship Manager
HDFC Bank
08.2023 - 06.2024
Business Development Manager
Byju's
09.2020 - 05.2023
Business Development Associate
Byju's
09.2020 - 02.2022
Sales Manager
OYO Hotels and Homes
02.2019 - 09.2020
Business Development Executive
EaseMyTrip
02.2018 - 11.2018
M.B.A -
Lovely Professional University
Bachelor of Hotel Management -
IHM