MOHMADTUFEL KHATRI
Sales Professional
Mundra
Summary
Seeking an opportunity in the banking sector to utilize my sales and customer relationship skills while supporting efficient digital banking operations. Dedicated professional with experience in retail sales and IT technical support, skilled in customer service, communication, and problem-solving. Proficient in MS Office, data entry, and basic computer applications.
Overview
3
3
Languages
Work History
IT Technician
Matrix Infotech
Mundra
- Diagnosed and resolved hardware issues related to desktops, laptops, printers, and peripherals
- Installed, configured, and upgraded Windows operating systems and essential software
- Performed routine system maintenance, backups, and performance optimization
- Assisted users with network connectivity issues including LAN and Wi-Fi troubleshooting
- Removed viruses and malware using antivirus tools and manual techniques
- Provided on-site and remote technical support to individual and business clients
- Maintained service logs, documented issues, and ensured timely resolution
- 1 Year
Sales Executive
Lenovo Store
Bhuj
- Assisted customers in selecting suitable Lenovo laptops, desktops, and accessories based on their needs
- Explained product features, specifications, warranties, and pricing clearly and confidently
- Conducted live product demonstrations to improve customer understanding and conversion
- Achieved sales targets through effective communication and relationship building
- Supported billing processes and coordinated with inventory staff for stock management
- Handled basic after-sales support including setup guidance and customer queries
- 7 Months
Education
Master of Arts (M.A.) - English Literature
Baba Saheb Ambedkar University
10-2026
Bachelor of Arts (B.A.) - English Literature
KSKVK University
2021
Higher Secondary Certificate (HSC) -
Seth R. D. Higher Secondary School
2019
Secondary School Certificate (SSC) -
Seth R. D. Higher Secondary School
2017
Skills
Sales & Product Demonstration
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Timeline
IT Technician
Matrix Infotech
Sales Executive
Lenovo Store
Master of Arts (M.A.) - English Literature
Baba Saheb Ambedkar University
Bachelor of Arts (B.A.) - English Literature
KSKVK University
Higher Secondary Certificate (HSC) -
Seth R. D. Higher Secondary School
Secondary School Certificate (SSC) -
Seth R. D. Higher Secondary School