Mohmedyusuf Kalawant
Network Engineer
Sankeshwar
Summary
Looking to secure a Network Engineer opportunity with a repudiated organization that will allow me to display my expertise and also to learn and grow in multi-direction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Senior Technical Support Associate
Concentrix
Bengaluru, Karnataka,
02.2022 - 02.2024
- Customer Assistance:
o Provided technical support to customers via phone, email, and chat channels.
o Effectively addressed and resolved customer inquiries and issues related to Lenovo Consumer laptops and Desktops. - Problem Diagnosis
- Clearly communicated technical information to non-technical users, ensuring understanding and customer satisfaction.
Junior Network Engineer
Arun Infotech
Belgaum, Karnataka
01.2020 - 12.2022
- Diagnosed and resolved network issues, minimizing downtime and ensuring optimal performance.
- Network Design and Implementation, Troubleshooting and Support, Configuration Management, Network Monitoring
Education
Bachelor of Science - Information Technology, India
Maharaja Agrasen Himalayan Garhwal University
Garhwal, Uttarakhand 06.2019 - 07.2022
Skills
Basic: OSI Model, TCP/IP, IPv4 and IPv6, NAT, PAT, DHCP, Port Security, VTP, ACL
Timeline
Senior Technical Support Associate
Concentrix
02.2022 - 02.2024
Junior Network Engineer
Arun Infotech
01.2020 - 12.2022
Bachelor of Science - Information Technology, India
Maharaja Agrasen Himalayan Garhwal University
06.2019 - 07.2022
Certifications
- Course Completion of Cisco Certified Network Associate(CCNA) affiliated to Networkers Home, Bangalore
- Course Completion of Cisco Certified Network Professional(CCNP) affiliated to Networks Home, Bangalore.
- Course Completion of AWS Cloud Practitioner Essentials on Official AWS Certification and Training.
- Course Completion of Certified Information System Security Professional affiliated to Simplilearn Online learning platform.
- Course Completion of Computer Hardware and Networking affiliated to the Phoenix Computer Academy Sankeshwar.
Soft Skills
- Quick Learner
- Adaptability
- Teamwork
- Open-Mindedness
- Perfectionist
- Reliability
- Time Management
- Critical Thinking
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