Mohmmad Sahil Shekh
Himatnagar
Summary
Dynamic and results-oriented professional with a proven track record at We Care Insurance Services and as a Freelancer. Excelled in building client relationships and negotiating contracts, showcasing strong policy knowledge and client relations skills. Achieved high client satisfaction through exceptional customer support and professionalism, consistently enhancing service standards and operational efficiency.
Overview
4
4
years of professional experience
Work History
Insurance Agent
WE CARE INSURANCE SERVICES
01.2021 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Freelancer
Self Employed Services
03.2020 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
Education
Bachelor of Commerce - Accounting And Finance
Shri S.S Mehta Arts & Shri M.M Patel Commerce Coll
Himatnagar, India10.2020
Skills
- Customer Support
- Professionalism and Ethics
- Quotes and sales
- Customer follow-up
- Client Relations
- Policy Knowledge
- Negotiation
- Policy Renewals
- Data Entry
- Customer Complaint Resolution
- Document Control
Languages
English
Intermediate (B1)
Gujarati
Upper intermediate (B2)
Timeline
Insurance Agent
WE CARE INSURANCE SERVICES
01.2021 - 07.2024
Freelancer
Self Employed Services
03.2020 - Current
Bachelor of Commerce - Accounting And Finance
Shri S.S Mehta Arts & Shri M.M Patel Commerce Coll
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