Mohnish Jaiswal

• Identified opportunities to improve business process flows and productivity resulting in resource saving of 40%
• Played critical role for top-line growth of 3x through collaboration with different business functions - business development, finance, post-sales and technology.
• Ideated and implemented in-house ERP for Order fulfillment, Warehouse Management, Payment Systems, Accounting Systems and Consumer Financing built on
• Implemented OKR-based quarterly planning across verticals - Supply Chain, Platform Product Management, Student Experience, Business Planning

Supply Chain

• Created Supply Chain department to streamline purchase-to-delivery cycle of orders
• Order Handling capacity enhanced by 3x in 6 months
• Created Payment Management System for order placement via payment gateway integration
• Automated dispatch and delivery management system using API based integration with leading 3PL logistics provider

Business Finance

• Implemented Consumer Financing Option to customers via partnerships with 6 financial institutions | 50 cr+ AUM in 6 months, 400+ cr AUM in 12 months and 600+cr yearly AUM
• Created an in-house Loan Management System for data integration with Financial institutions for efficient and effective support to end customers for loan application and repayment journey
• Created SOPs for running full lifecycle of consumer financing (sourcing to collection)

• Implemented e-commerce process of order fulfillment for BYJU'S Learning App
• Implemented Order Management System to streamline operations for scaling to 1,500 orders per day (8x growth in 3 months)
• Platform Management of Order Management System using an external vendor to enhance compliance and reduce manual intervention

• Led on-ground execution of creating 7 offline study centres for K-12 in Greater Chennai Region
• Revenue growth of INR 4+ cr in two years for K-12 segment
• Created and implemented academic operations SOP catering to over 1400 students across grades of 8th to 11th
• Responsible for post-sales student experience including revenue operations
• Market Research for competition analysis and positioning of current offerings

• Led on-ground execution of creating 9 offline study centres for K-12 in Delhi-NCR
• Created and implemented academic operations SOP catering to over 1000 students across grades 8th to 11th
• Responsible for post-sales student experience including revenue operations

• Managed 5 offline centres and 3 college centres for CAT Entrance Prep in Greater Chennai Region
• Increased centers from 3 to 8 in 6 months
• Revenue growth of 200%
• Bottomline growth of 90%

Implemented in-house order fulfillment system for newly launched tablet learning program for Test Prep Exams - Civil Services and CAT

• Responsible for service division at 17 service outlets
• High Performer in sales of automobile spare parts across service outlets
• Implementation of other activities of Customer Relationship Management and Dealer Management System.