Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohseen Pangal

Pune

Summary

Dedicated and results-driven Wireless Network Support Engineer with 10+ years of experience in technical support, RMA services, and wireless networking solutions. Adept at configuring, troubleshooting, and optimizing wireless infrastructure, security, and surveillance systems. Proven ability to enhance customer satisfaction through effective problem resolution and technical training.

Overview

10
10
years of professional experience

Work History

Pre & Post Sale Representative

IThinker LLP
08.2023 - Current
  • Provide Pre & post-sales technical representative for wireless products including routers, access points, controllers.
  • Collaborate with cross-functional IT teams to resolve network issues and optimize system performance.
  • Conduct regular network audits and implement solutions for performance and security improvements.
  • Train customers and internal staff on wireless product usage and network best practices.
  • Configure WAN links, load balancing, bandwidth management, and user policies

Senior RMA Engineer

TP-Link INDIA PVT LTD
12.2017 - 06.2023
  • Provided technical support for wireless network infrastructure, including troubleshooting, configuration and maintenance of router, wireless access point and controllers.
  • Implemented and maintained wireless network security protocols to ensure the protection of sensitive data.
  • Collaborated with other IT teams to resolve network-related issues and improve network performance.
  • Conducted regular network audits to identify and resolve potential issues.
  • Support to end-user for product before sale and after sales.
  • Provided training and support to end-users to ensure proper usage of wireless network.
  • Configuring multiple wan link in load balancer.
  • Bandwidth management.
  • Assign network policy to user.
  • Configuring and support network security camera.
  • Configuring and support wifi camera.

Network Engineer

DKPL networks (Airtel Data Center)
01.2015 - 12.2015

Education

B. A -

SOLAPUR SOCIAL COLLEGE OF ARTS & COMMERCE
10.2011

HSC - undefined

SOLAPUR SOCIAL COLLEGE OF ARTS & COMMERCE
02.2007

SSC - undefined

M.A. PANGAL HIGH SCHOOL
03.2003

Skills

  • Wireless Networking (80211 a/b/g/n/ac/ax)
  • Network Troubleshooting & Support
  • Router, Switch, Access Point Configuration
  • Pre-Post-Sales Support and RMA Support
  • Bandwidth Management & WAN Configuration
  • Security & Surveillance Setup (IP & WiFi Cameras)
  • TCP/IP, DNS, DHCP, VPN, VLAN, SD-WAN
  • OSI Model, Network Protocols

Timeline

Pre & Post Sale Representative

IThinker LLP
08.2023 - Current

Senior RMA Engineer

TP-Link INDIA PVT LTD
12.2017 - 06.2023

Network Engineer

DKPL networks (Airtel Data Center)
01.2015 - 12.2015

HSC - undefined

SOLAPUR SOCIAL COLLEGE OF ARTS & COMMERCE

SSC - undefined

M.A. PANGAL HIGH SCHOOL

B. A -

SOLAPUR SOCIAL COLLEGE OF ARTS & COMMERCE

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