Summary
Overview
Work History
Education
Skills
Timeline
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Mohseen Ahmed Shaik

KYC ANALYST
Hyderabad

Summary

proactive and upbeat phone banker with proven sales and customer relations skills. approaches every problem analytically and with a relationship-driven focus. consistently exceeding sales and service expectations.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

KYC Analyst

ICICI BANK
Hyderbad
03.2016 - Current

The prime role of this job profile is to use KYC verification to open an account.

· Developing process that reduce the time taken in processing opening s new bank accounts

A thorough understanding of banking procedures

· Knowledge of foreign currency

· Corporate accounting

· Knowledge of fund management

Directing all operational aspects, including distribution, customer service, and sales, in accordance with the bank’s objectives

Providing training, coaching development, and motivation for bank personnel for new hires

Customer Service Associate

TATA BUSINESS SUPPORT SERVICES
Hyderbad
06.2014 - 03.2016

Modeling Service Expectations

Handling Customer queries related to Tata sky product

Providing Oversight

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bcom Computers - Computer Science

St. Mary’s Centenary Degree College
Hyederad
06.2011 - 03.2014

High School Diploma -

St. Daniel’s Junior College
Hyderabab
06.2009 - 03.2011

Skills

    Operating system : windows family Web technologies : photoshop, HTML Good typing speed

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Timeline

KYC Analyst

ICICI BANK
03.2016 - Current

Customer Service Associate

TATA BUSINESS SUPPORT SERVICES
06.2014 - 03.2016

Bcom Computers - Computer Science

St. Mary’s Centenary Degree College
06.2011 - 03.2014

High School Diploma -

St. Daniel’s Junior College
06.2009 - 03.2011
Mohseen Ahmed ShaikKYC ANALYST