Focused Sales Specialist committed to motivating others and offering extensive knowledge, penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Academic Counselor
upGrad Education Pvt Ltd
NOIDA
11.2022 - Current
Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Provided support and assistance to curriculum development professionals.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Discussed student success strategies and development of study skills.
Educated students on course selection to align with career goals.
Consulted with candidates on primary research, data collection, bibliographies and model writing assistance.
Assisted students in selecting courses to align with interests and abilities.
Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Managed over 50 customer calls per day and Increased sales by 20%".
Sales Manager
Whitehat Education Technology Pvt Ltd
Gurugram
06.2022 - 11.2022
Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Resolved customer issues quickly to close deals and boost client satisfaction.
Established and cultivated solid business relationships with new or existing customers.
Intensely following up with prospects and closing sales within sales cycle
Diligently communicating and priming lead through channels like email, WhatsApp, SMS, calls
Achieving weekly targets in high pressure performance driven competitive environment
Monitoring self-performance at all times while also contributing to team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale,
Conversion of leads received through various marketing channels
Proactively identifying cross-selling/up-selling opportunities with existing customers
Identifying references through existing customer base to increase sales pipeline.
Manager- Sales
MHM Suppliers And Distributors Pvt Ltd
Noida
11.2017 - 06.2022
Develop fruitful and professional connections with stakeholders in assigned partner accounts and meet specified targets for profitable sales volume and strategic objectives
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Performed statistical analyses to gather data for operational and forecast team needs.
Recruited and hired top performers to add talent and value to department.
Monitored expenditures to mitigate risk of overages.
Cross-trained existing employees to maximize team agility and performance.
Proactively lead a shared partner planning process that establishes mutual performance objectives, financial targets, and crucial milestones for a successful partnership
Assess, explain, and confirm the needs of partners on a regular basis
Sell to end users through partner organisations in collaboration with partner sales resources
Minimize potential channel conflict with other firm sales channels by promoting great internal and external communication and adhering to channel engagement guidelines
Coordinate the involvement of all essential corporate and partner staff in solution development efforts that best answer end-user needs
Assistant Manager
Jana Small Finance Bank, JPCH
New Delhi
04.2017 - 11.2017
Increase retail lending revenue through branches, ROs, and CSC/VLE agents
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Supervise 8–10 ROs and hold a daily morning huddle with all ROs
Collaborate with Branch Heads, Cluster Heads, and Circle Managers
Ensure that the branch meets 100% of its Retail Lending targets every month, and that each RO meets their Self Sourced targets every month
Arrange weekly events for Business Generation in adjacent villages/shops/offices/etc
With the support of ROs and Branch Heads
Manage, train, and develop ROs; regularly analyse team performance; and encourage and motivate team members
Recruit and manage all CSC/VLE agents in order to educate and guide them in generating the most leads from CSC centres
Ensure that all ROs hire CSC agents off the street and finish the onboarding procedure
Achievements
Provided an in-depth examination of bank branches in terms of sales income earned and expenses incurred
Contract and pending job analysis: approached former clients in an attempt to persuade them to renew their contracts with the company.
Asst Manager Sales
KASHMIR BOX ONLINE PVT LTD
Srinagar
05.2012 - 04.2017
Research and analyse sales possibilities to uncover new business opportunities by identifying prospects and evaluating their position in the industry
Developed sales strategy based on research of consumer buying trends and market conditions.
Expanded territories through customized mentoring, streamlined operations and personalized business relationships.
Maintain client relationships by offering assistance, information, and guidance
As needed, contribute to the team effort by completing related findings
Take the initiative in gathering the resources needed to create a high-quality sales presentation
Conduct market research to uncover sales opportunities and assess consumer requirements
Use cold calling, networking, and social media to actively search for new sales prospects
Schedule meetings with potential clients and pay attention to their needs and problems
Reviewing and monitoring the correct release of POs until they are delivered and paid
Achievements
Successfully managed the sales division by giving shape to the departments of the organization and helping strategize in collaborations with other partners