Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Mohsin Sayed

Lucknow

Summary

Passport no- V 1187992


DECLARATION:-


I hereby declare that the entire statement made in this Resume is true and correct to the best of my knowledge and belief. Place: Lucknow.


Mohsin Sayed)

Overview

20
20
years of professional experience
2006
2006
years of post-secondary education

Work History

Assistant Store Manager

Style in
04.2005 - Current
  • Collaborated effectively with other team members, including sales, logistics, and customer service
  • Consistently exceeded sales targets, demonstrating a strong work ethic and commitment to achieving results
  • Maintained a positive attitude and enthusiasm, creating a positive and productive work environment
  • Achieving sales target given by management
  • Conducting various promotional activities to create awareness so that prospects can contact us
  • Searching for new resources through which new leads (prospects) can be generated
  • Generating business from these prospects by selling companies services
  • Meeting with clients to know feedback & to know about their satisfaction level from our services (CRM Activities) because a satisfied customer can give more business
  • Working on companies software and prepare various MIS reports
  • Per day cash reconciliation and submit to accounts department
  • Any genuine work given by line manager

Customer Support Executive

Startek Flipkart
04.2021 - 06.2022
  • Resolved 100+ customer inquiries daily through multiple channels (email, phone, live chat)
  • Provided technical support and troubleshooting for software and hardware issues
  • Trained and mentored new customer support representatives on product knowledge and best practices
  • Maintained a high level of customer satisfaction through consistently exceeding expectations
  • Utilized problemsolving abilities to resolve complex customer inquiries and identify underlying root causes
  • Received positive customer feedback and recognition for exceptional service delivery

Education Counselor

Toppr education
12.2016 - 03.2021
  • Utilized data analysis tools to identify student trends and develop targeted interventions
  • Collaborated with faculty and staff to enhance student support services
  • Utilized technology to enhance student advising services
  • Developed and implemented a career exploration program for undecided students
  • Provided support to students with disabilities


Assistant Store Manager

Style Hub
01.2014 - 11.2016
  • Company Overview: Multi Brand outlet at Hazratganj
  • Collaborated effectively with other team members, including sales, logistics, and customer service
  • Maintained a positive attitude and enthusiasm, creating a positive and productive work environment
  • Achieving sales target given by management
  • Conducting various promotional activities to create awareness so that prospects can contact us
  • Meeting with clients to know feedback & to know about their satisfaction level from our services (CRM Activities) because a satisfied customer can give more business
  • To give various suggestions to Management regarding business development purpose & for overall growth of organization
  • Per day cash reconciliation and submit to accounts department
  • Any genuine work given by line manager


Sr. Relationship Manager

Shaadi Help
01.2014 - 11.2016
  • Developed strong working relationships with customers, building rapport and fostering loyalty
  • Worked independently and as part of a team, demonstrating flexibility and problemsolving abilities
  • Consistently exceeded sales targets, demonstrating a strong work ethic and commitment to achieving results
  • Maintained a positive attitude and enthusiasm, creating a positive and productive work environment

Counter Sales & Customer Services Executive

Wardrobe
07.2011 - 12.2013
  • Company Overview: Hazratganj
  • Hazratganj
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Maintained stock and replenished workstation products.
  • Warmly welcomed customers upon approaching counter and placing orders.

Education

HSC -

Maharashtra Board

High school - undefined

NIOS Board

Skills

  • Expertise in Microsoft Office applications
  • Word

Personal Information

Passport Number: V 1187992

Timeline

Customer Support Executive

Startek Flipkart
04.2021 - 06.2022

Education Counselor

Toppr education
12.2016 - 03.2021

Assistant Store Manager

Style Hub
01.2014 - 11.2016

Sr. Relationship Manager

Shaadi Help
01.2014 - 11.2016

Counter Sales & Customer Services Executive

Wardrobe
07.2011 - 12.2013

Assistant Store Manager

Style in
04.2005 - Current

High school - undefined

NIOS Board

HSC -

Maharashtra Board

Similar Profiles

CREATE PROFILE
Mohsin Sayed