Moinuddin
Kasaragod
Summary
Seeking a challenging and progressive role within hospitality and travel industry, which will provide me an opportunity to capitalize on my skills and abilities, as well as provide a platform to hone them further. Dedication and determination is my policy towards work. Provided an opportunity, I would work with absolute sincerity and give my best to the organization.
Overview
8
8
years of professional experience
Work History
Ticket Consultant
Zubair Travels & Tours
Muscat
03.2022 - Current
- Answered phone calls from customers regarding flight information and other related queries.
- Advised passengers on local attractions, transportation options and hotel accommodations upon request.
- Updated passenger information into the system prior to departure.
- Coordinated with vendors to arrange delivery of tickets purchased online or over the phone.
- Answered phone calls to assist customers with questions and orders.
- Responded to inquiries from customers via phone, email, and in person.
- Balanced and reconciled cash drawer at end of shift.
- Tracked customer preferences in order to better serve their needs in the future.
- Secured customer tickets using computer-based software ticketing system.
- Generated daily, weekly, monthly reports on ticket sales activities.
Ticketing Consultant
Al Shamekh Tours & Travels
Muscat
06.2019 - 01.2022
- Ticketing with GDS (Sabre, Galileo, and Amadeus)
- Quoting holidays and converting these to bookings.
- Sold, printed, and issued tickets to customers following all applicable guidelines.
- Maintained accurate records of all payments received from customers or other sources.
- Monitored daily operations of the ticketing system, including inventory management and online sales transactions.
Internship Student
RIYA TOURS AND TRAVELS PVT LTD
Kasaragod
06.2017 - 03.2018
Education
B.com -
S.S.INTERNATIONAL UNIVERSITY
01.2015
Plus Two -
Kerala State board
01.2011
S.S.L.C -
Secondary Education Kerala State
01.2009
Skills
- Excellent communication skills
- Good relationship qualities
- Punctual
- Good team player
- Print production
- Mail distribution
- Good presentation skills
- Valid Oman driving license
- Problem solving
- Time management
- Sales tracking
- Trend analysis
- Quick learner
- Corporate client management
- Visa and passport advice
Personal Information
- Date of Birth: 10/27/94
- Nationality: Indian
- Marital Status: Married
- Visa Status: Valid Working Visa
Hobbies and Interests
- Travelling
- Sports Enthusiast
Mobile Numbers
- +968 79525542
- +91 9895751754
Additional Qualification
IATA Foundation Level Course, Globe College of Travel and Tourism, Mangalore, 2016
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Arabic
Intermediate (B1)
B1
Desclimer
- "I do hereby declare the authenticity of all the information in my resume. I hereby insist that all information furnished is correct to the best of my belief."
Timeline
Ticket Consultant
Zubair Travels & Tours
03.2022 - Current
Ticketing Consultant
Al Shamekh Tours & Travels
06.2019 - 01.2022
Internship Student
RIYA TOURS AND TRAVELS PVT LTD
06.2017 - 03.2018
B.com -
S.S.INTERNATIONAL UNIVERSITY
Plus Two -
Kerala State board
S.S.L.C -
Secondary Education Kerala State
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