Summary
Overview
Work History
Education
Skills
Accomplishments
Courses Completed
Areas Of Interest
Timeline
Generic
Moinuddin Shaikh

Moinuddin Shaikh

Pune

Summary

Experienced professional with over 14 years of expertise in user experience, hospitality, customer service, and client relations. Demonstrating strong workplace services skills, with a focus on employee and public relations. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Focus on keeping the workplace organized, safe, and efficient while providing professional and welcoming experience for employees and customer visits, bringing the combined experience from hospitality and corporate workplace operations.

Overview

17
17
years of professional experience

Work History

HOST-COORDINATOR

VERITAS TECHNOLOGIES LLC
Pune
03.2023 - Current
  • Conducted floor walks and employee feedback sessions, translating insights into service upgrades that enhanced employee satisfaction.
  • Curated wellness-focused pantry programs based on employee feedback to promote well-being.
  • Managed procurement workflows by raising POs, tracking budget utilization, and collaborating with finance.
  • Developed planning tools (F&B trackers, event templates) that standardized execution.
  • Manage daily workplace operations, including reception, guest support, seating assistance, and floor checks.
  • Assist with vendor coordination for housekeeping, pantry, stationery, and facility maintenance teams.
  • Support meeting rooms, events, leadership visits, and employee engagement activities.
  • Tracked workplace issues and escalated them to the facilities, security, or IT teams.

DUTY MANAGER

EZDAN HOTEL WEST BAY
DOHA
09.2022 - 01.2023

DUTY MANAGER

THE O HOTEL PUNE
KOREGAON PARK, PUNE
02.2020 - 08.2022

DUTY MANAGER

PARK CENTRAL (PRIVILEGE GROUP OF HOTELS)
PUNE
08.2018 - 12.2019

DUTY MANAGER

NOORYA HOMETEL PUNE (SAROVAR HOTELS)
PUNE
10.2017 - 06.2018

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

NOORYA HOMETEL (SAROVAR HOTELS)
PUNE
11.2016 - 10.2017

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

THE O HOTEL PUNE
KOREGAON PARK, PUNE
11.2015 - 07.2016

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

THE O HOTEL PUNE
KOREGAON PARK, PUNE
06.2014 - 11.2015

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

INTERCONTINENTAL DOHA THE CITY
DOHA
02.2013 - 05.2014

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

HOLIDAY INN PUNE
HINJEWADI, PUNE
10.2010 - 02.2013

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

RADISSON HOTEL PUNE
KHARADI, PUNE
08.2009 - 10.2010

Education

B.Sc - Hospitality

Pune University

HSC - Commerce

Pune University
Pune

Skills

  • Facility Operations Management
  • Event coordination
  • Vendor coordination
  • Record Keeping and Reporting

Accomplishments

  • Demonstrated exceptional event management capabilities by supporting and executing large-scale employee engagement initiatives, including Kids Day, and Parents Day at Veritas, which garnered recognition and positively impacted more than 2000 employees.
  • Further contributed to employee engagement arrangements through the organization of numerous regional events.
  • Implemented service protocols that improve guest feedback scores.
  • Recognized and received various recommendations on social sites like TRIP ADVISOR for enhancing service delivery and team cohesion.

Courses Completed

  • E Learning (Interpersonal, Leadership, IT Technical, Client Focus, Communication, Behavioral)
  • CBRE Trainings (Communication skills, professional Etiquettes, Performance management, POSH, etc.)
  • MS Office: Excel, PPT Hospitality service excellence

Areas Of Interest

  • Hospitality
  • Event Management

Timeline

HOST-COORDINATOR

VERITAS TECHNOLOGIES LLC
03.2023 - Current

DUTY MANAGER

EZDAN HOTEL WEST BAY
09.2022 - 01.2023

DUTY MANAGER

THE O HOTEL PUNE
02.2020 - 08.2022

DUTY MANAGER

PARK CENTRAL (PRIVILEGE GROUP OF HOTELS)
08.2018 - 12.2019

DUTY MANAGER

NOORYA HOMETEL PUNE (SAROVAR HOTELS)
10.2017 - 06.2018

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

NOORYA HOMETEL (SAROVAR HOTELS)
11.2016 - 10.2017

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

THE O HOTEL PUNE
11.2015 - 07.2016

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

THE O HOTEL PUNE
06.2014 - 11.2015

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

INTERCONTINENTAL DOHA THE CITY
02.2013 - 05.2014

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

HOLIDAY INN PUNE
10.2010 - 02.2013

FRONT OFFICE EXECUTIVE/SENIOR OFFICE EXECUTIVE

RADISSON HOTEL PUNE
08.2009 - 10.2010

B.Sc - Hospitality

Pune University

HSC - Commerce

Pune University
Moinuddin Shaikh