MOIZ MUNSHI

• Handling a Team of 9 On-Role Employees & 34 Offroll Employess
• Continues focusing of improving the Profitability of Jio Center Kankariya Maninagar
• Deliver sales target for all products (voice-prepaid / post-paid, data, VAS, handsets etc.) by executing the distribution strategy at the channel partner level
• Ensure quality of acquisition through the distribution channel
• Ensure availability of stock at retail while adhering to the norms
• Execute promotional activities for channel partners to drive sales and build market credibility
• Achieve revenue target for the distribution channel across all products
• Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies
• Identify and develop new channel partners
• Resolve channel-specific issues within specific timelines
• Keep motivation levels high through regular meetings with distributors, retailers and off-roll sales representatives
• Ensure sound coaching to CLs and DRs to enhance overall effectiveness
• Infrastructure negotiations – DSE Quality/Quantity
• Working Capital (investment in business) alignment
• ROI management
• Sizing corrections/territory dimensioning
• Performance trends & reviews
• Achievement of key targets in the distribution network (Sales, Revenue) in the territory
• Carried out day-day-day duties accurately and efficiently.
• Exceeded goals through effective task prioritization and great work ethic.
• Highlights
• NO 1 MSL of Gujarat State For Jio Home Delivery Program its continuously 6 Months in a Row
• Win a Certificate and Trophy Excellent performer from Sales Head for continuously toping the excellence Chart
• Increase the gross level of Jio Center 7000 per month to 17500 per month
• Decrease PIPO From 135% to 80%
• Increased revenue Of Jio Center by Rs 45L in 9 Months only through acquisition of quality Gross & MNP month on month
• Enhance the ROI of existing channel partners of Prepaid Business from the level of 2% to 4.7% on overall revenue

• Taking Care 2 Distributor
• 1 Distributor of Prepaid is 2.70 Cr and 1 Distributor of Airtel Payment Bank is 3.60 Cr
• Lead a team of 17 Sales Executives,22 Promoters & 14 Airtel Payment Bank Promoters who serve as our lifeline Retailers
• Responsible for coaching, mentoring and growing team
• And involve extensive co-ordination with other functions
• End to end business development in the assigned area - creating a quality tie-up of properties through Sales Team
• Support, coach and grow a team of Business Development Managers
• Working directly on critical deals with large Clint and also focusing on creating a long term relation through strategic partnerships
• Find new and better ways of doing things in the best interest of the business through elaborate on ground presence combined with strategic thinking
• Driving Primary, Secondary & Tertiary on daily basis to achieve Revenue Target so Zone can contribute in Circle RMS gain
• Site wise planning by focusing on 4G Sites Roll Outs, 4G Sim penetration & working on LRLU Sites to get incremental Revenue
• Opening Savings Bank account and New Retailer For Money Transfer Business With QR Code Scanning
• Coached employees on upselling products and recommending enhanced services.
• Led clinic staff to achieve financial, operational and customer service goals.
• Supported staff with training, guidance and confident leadership.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Highlights
• Highest revenue growth in assigned area for the quarter June'16 to Jan'21
• Got Best TM Award of Gujarat Circle For 4G Gross Net Addition.
• Excellence Award From CEO Gujarat for achieving highest Recharge Growth Newly Launch Recharge Circle

Completed store opening and closing procedures by counting drawers and managing security.

Responsible for managing prepaid business handling a total of 540 outlets and contributing revenue of 1.10Cr per month

Assisted sales team with completing customer transactions and managing issues

Trained new associates in successful sales and performance strategies

Demonstrated exemplary customer service by engaging clients on sales floor

Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

• Assessed, clarified and validated partner needs to nurture relationships and achieve success.
• Liaised with other departments to identify, create and improve programs.
• Led solution development efforts to address end-user needs while coordinating involvement of company and partner personnel.
• Improved business processes to increase productivity and align channel sales department with organization.
• Engaged with marketing to deliver highly valued enablement materials.
• Evangelized benefits of global platform to add value to unified product offering.
• Met and exceeded targets and growth metrics within assigned partner accounts resulting in Contest of foreign trip (Chase To Bangkok) which was based On 150% Target Achievement

Win 3 Times Best CSM Award from Business Head of Gujarat.

Team award for being No 1 Team For Remove LUT Sites

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Winner of the sales achievers' club contest held internally and won trips to Singapore in 2011

Highest Added New RD in Gujarat Circle and Awarded by CEO

• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Demonstrated products and features to customers, answered questions and overcame objections.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.