Summary
Overview
Work History
Education
Skills
Troubleshooting Skills
Personal Hobbies
Mobile Numbers
Disclaimer
Technical Core Skills
Roles And Responsibilities
Languages
Declaration
Timeline
Generic

Mojjada Sai Kumar

Visakhapatnam

Summary

To leverage my extensive knowledge and experience in Windows server environments to contribute effectively as a Windows Administrator. Seeking a challenging role where I can apply my skills in system configuration, maintenance, and troubleshooting to ensure optimal performance and reliability of IT infrastructures. Dedicated to implementing best practices in security, automation, and scalability to support organizational growth and technological innovation.

Overview

5
5
years of professional experience

Work History

Implementation Engineer

Sutherland Global Services
Hyderabad
08.2024 - Current
  • Company Overview: Project / Client: NextGen
  • Project / Client: NextGen
  • Working with ServiceNow Ticketing Tool (Incidents, ITASKS, Catalog Requests, Catalog Tasks, Change Requests, Change Tasks, Problem Tickets)
  • Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
  • Designed and implemented engineering projects that exceeded client expectations and bolstered revenue opportunities.
  • Provided technical support to customers during the implementation of new systems or applications.
  • Assisted with the design, deployment, and maintenance of complex network architectures.

Cloud Engineer

Sonata Software
Bangalore
09.2023 - 03.2024
  • Company Overview: Project / Client: Microsoft
  • Project / Client: Microsoft
  • Troubleshooting Windows Performance Issues (High CPU, High Memory, High Virtual Memory) using Task Manager, Resource Monitor, Performance Monitor

  • Maintained up-to-date documentation for all aspects of Cloud operations including architecture designs, deployment instructions, best practices.
  • Configured, monitored, and maintained cloud infrastructure such as virtual machines, networks, and storage.
  • Optimized application performance by monitoring serverless computing platforms like AWS Lambda or Azure Functions.
  • Configured and implemented Cisco ASA firewalls to provide clients with comprehensive security, antivirus protection and virtual network capabilities.
  • Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
  • Deployed and supported infrastructure automation and configuration management tools.

Windows Administrator

TSS Techsoft
06.2020 - 09.2023
  • Company Overview: Project / Client: Nobian
  • Working with ServiceNow Ticketing Tool (Incidents, ITASKS, Catalog Requests, Catalog Tasks, Change Requests, Change Tasks, Problem Tickets)
  • Working with SolarWinds Monitoring Tool for getting the Resource Utilization Statistics
  • Troubleshooting Windows Performance Issues (High CPU, High Memory, High Virtual Memory) using Task Manager, Resource Monitor, Performance Monitor
  • Using Sys Internal Tools like VMMap, RAMMap, ProcMon, etc
  • Creating AD Users, Security Groups, Distribution Groups, Restoring the AD Objects using AD Recycle Bin
  • Troubleshooting Account Lockout Issues in AD
  • Creating DNS Records, Troubleshooting DNS Issues, DNS Replication Issues
  • Creating DHCP Scopes, IP Address Reservations, DHCP Replication Issues, Troubleshooting DHCP Issues
  • Troubleshooting AD Replication Issues
  • SSL Certificate Renewals
  • Working with IIS Manager, Changing the SSL Certificates, Restarting Apps and App Pools, Checking inetpub logs
  • Hands-on experience with Event Viewer Logs
  • Creating Azure Virtual Machines, Using Azure Bastion, Azure Cloud Resources
  • PowerShell Scripting
  • Patching Windows Servers using WSUS
  • Troubleshooting Patching Issues, Windows Advanced Recovery Options, Patching Compliance and Reports
  • Intune Device Enrollment, Checking the Intune Management Extension Logs
  • Creating Compliance Policies, Configuration Policies and monitoring them
  • Understanding the concept of Virtualization (VMware ESXi)
  • Taking Snapshots, Snapshot Consolidation
  • Disk Management in Windows, Disk Cleanup Activities
  • Project / Client: Nobian

Education

Bachelor of Science - Bsc

Dr APJ Abdul Kalam University
Indore
05-2020

MPC

Vizag Defence Academy
Visakhapatnam
05-2015

S.S.C

Sanjana School
Visakhapatnam
05-2013

Skills

  • Windows Operating System
  • Windows 10
  • Windows 11
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Active Directory Domain Services
  • DNS Server
  • DHCP Server
  • Web Server (IIS)
  • Performance Management
  • Sys Internal Tools
  • SSL Certificates
  • WSUS
  • Azure Update Manager
  • Microsoft Intune Endpoint Management
  • Microsoft Azure Cloud
  • DevOps CI-CD Code Deployment
  • VMware ESXi
  • VMware vSphere
  • VMware vCenter
  • Hyper-V Manager
  • PowerShell
  • AWS Infrastructure
  • HTML
  • CSS
  • SQL
  • WordPress
  • Troubleshooting Patching Issues
  • Troubleshooting Networking Issues
  • Troubleshooting Windows Server Performance Issues
  • Troubleshooting Operating System Issues
  • Troubleshooting Active Directory Replication Issues
  • Troubleshooting DNS Issues
  • Troubleshooting DHCP Issues

Troubleshooting Skills

  • Troubleshooting Patching Issues
  • Troubleshooting Networking Issues
  • Troubleshooting Windows Server Performance Issues
  • Troubleshooting Operating System Issues
  • Troubleshooting Active Directory Replication Issues
  • Troubleshooting DNS Issues
  • Troubleshooting DHCP Issues

Personal Hobbies

  • Watching Cricket & Playing Cricket
  • Listening to Music and Songs
  • Travelling

Mobile Numbers

  • 7799329181
  • 8919482513

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge.

Technical Core Skills

Windows Operating System, Windows 10, Windows 11, Windows Server 2012 R2, 2016, 2019, 2022, Active Directory Domain Services, DNS Server, DHCP Server, Web Server (IIS) in Windows, Performance Management, Sys Internal Tools, SSL Certificates, WSUS (Windows Server Update Services), Azure Update Manager, Microsoft Intune Endpoint Management, Microsoft Azure Cloud & DevOps CI-CD Code Deployment, AWS Infrastructure using CI-CD Pipelines on DevOps, VMware ESXi, VMware vSphere, VMware vCenter, Hyper-V Manager, PowerShell, HTML, CSS, SQL, WordPress Project

Roles And Responsibilities

  • Working with ServiceNow Ticketing Tool (Incidents, ITASKS, Catalog Requests, Catalog Tasks, Change Requests, Change Tasks, Problem Tickets)
  • Working with SolarWinds Monitoring Tool for getting the Resource Utilization Statistics.
  • Troubleshooting Windows Performance Issues (High CPU, High Memory, High Virtual Memory) using Task Manager, Resource Monitor, Performance Monitor.
  • Using Sys Internal Tools like VMMap, RAMMap, ProcMon, etc.
  • Creating AD Users, Security Groups, Distribution Groups, Restoring the AD Objects using AD Recycle Bin.
  • Troubleshooting Account Lockout Issues in AD
  • Creating DNS Records, Troubleshooting DNS Issues, DNS Replication Issues
  • Creating DHCP Scopes, IP Address Reservations, DHCP Replication Issues, Troubleshooting DHCP Issues
  • Troubleshooting AD Replication Issues
  • SSL Certificate Renewals
  • Working with IIS Manager, Changing the SSL Certificates, Restarting Apps and App Pools, Checking inetpub logs.
  • Hands-on experience with Event Viewer Logs.
  • Creating Azure Virtual Machines, Using Azure Bastion, Azure Cloud Resources
  • PowerShell Scripting.
  • Patching Windows Servers using WSUS
  • Troubleshooting Patching Issues, Windows Advanced Recovery Options, Patching Compliance and Reports.
  • Intune Device Enrollment, Checking the Intune Management Extension Logs
  • Creating Compliance Policies, Configuration Policies and monitoring them.
  • Understanding the concept of Virtualization (VMware ESXi)
  • Taking Snapshots, Snapshot Consolidation.
  • Disk Management in Windows, Disk Cleanup Activities.

Languages

Telugu
Proficient
C2
English
Upper Intermediate
B2
Hindi
Beginner
A1

Declaration

  • Name Mojjada Sai Kumar
  • Place Visakhapatnam
  • Date

Timeline

Implementation Engineer

Sutherland Global Services
08.2024 - Current

Cloud Engineer

Sonata Software
09.2023 - 03.2024

Windows Administrator

TSS Techsoft
06.2020 - 09.2023

Bachelor of Science - Bsc

Dr APJ Abdul Kalam University

MPC

Vizag Defence Academy

S.S.C

Sanjana School
Mojjada Sai Kumar