MOKAMED AZAB
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Systems Executive
COGNIZANT TECHNOLOGY SOLUTIONS
06.2022 - Current
- Providing KT, handled shift lead role along with monitoring live queue system, escalations, and interaction with high-end customers.
The Pru-ESS FSA Operations Support
COGNIZANT TECHNOLOGY SOLUTIONS
06.2022 - Current
- Handling e-mail monitoring failure alert and notify to support team, used ticketing tool (PPM - Project and Portfolio Management) to handle Autosys job related tasks such as modifying, creating, running, and importing calendar files under AutoSys Tool
- Handled incident via ServiceNow Tool for user's issue, such as password reset for vendors, and escalated to the application team.
- Worked as a backup QR, verifying the work of the team members, and auditing it.
- Provided multiple automation themes to improve the productivity.
- Handled multiple patching and upgrading activities for the servers. If any issue happens, we coordinate with the support and application team to fix the issue.
- In addition to that, I worked in the Change Management Team to coordinate with stakeholders on implementing till closure.
- Apart from BAU, I prepared the Monthly Governance Report and Monthly and I shared it with management for our entire team.
Operator
Miracle Cables Pvt. Limited
- Worked in wiring and harness manufacturing company as an Operator, and later was promoted as a supervisor, where I worked for 7 months.
- Read Blueprint and Process sheets.
- Sort and layout wire for the build process.
Supervisor
Miracle Cables Pvt. Limited
- Assessed operations and made recommendations to increase productivity
- Quickly replaced faulty parts to keep up delivery time.
- Implementing the SOPs to work without any deviation.
Education
B.E. in Electronics and communication engineering -
MEENAKSHI SUNDARARAJAN ENGINEERING COLLEGE
01.2020
Higher Secondary -
Annamalaiyaar Matric Hr. Sec. School, Madurai
01.2016
SSLC -
Annamalaiyaar Matric Hr. Sec. School, Madurai
01.2014
Skills
- Oracle EBS
- Autosys
- Jira
- Incident Management
- PPM & RITM
- Quality Management
- Operations Management
- Change Management
- Network essentials,
- Windows server 2016,
- Linux, Monitoring tools,
- DevOps basics
Certification
- Network essentials,Window Essentials,Window server 2016,Vm Ware, Linux,Monitoring Tools,DevOps Basics,Python Programming,Database Management.
Paperpresented
Mobile processor
Training
- BSNL Telephone Exchange, Tambaram
- Industrial visit to Siechem Technologies pvt. Ltd, Neyveli Lignite Corporation India Limited
- Taneja Aerospace and Aviation limited
- DMAIC Academy & Consultancy
Languages
- English
- Tamil
Publications
Hardware accelerated machine intelligence-patrol recognizer - Published at International Research Journal of Engineering and Technology (IRJET)
Projects
Hardware accelerated machine intelligence-patrol recognizer, An automated invocation of Hardware Via Image Processing System Controlled by cloud devices. Hacking Camera in your device if it got stolen., Core 2 Duo with RAM 2GB, .Net (VS2010) & .NET framework 4.0 with SQL Server for Database Detection using PIR sensor Gas Detection sensor using Arduino
Personal Information
- Father's Name: Sathath Ali. M
- Date of Birth: 02/16/1999
- Gender: Male
- Nationality: Indian
- Marital Status: Single
DECLARATION
I hereby solemnly declare that all statements made above are true and correct to the best of my knowledge and belief.
Timeline
Senior Systems Executive
COGNIZANT TECHNOLOGY SOLUTIONS
06.2022 - Current
The Pru-ESS FSA Operations Support
COGNIZANT TECHNOLOGY SOLUTIONS
06.2022 - Current
Operator
Miracle Cables Pvt. Limited
Supervisor
Miracle Cables Pvt. Limited
B.E. in Electronics and communication engineering -
MEENAKSHI SUNDARARAJAN ENGINEERING COLLEGE
Higher Secondary -
Annamalaiyaar Matric Hr. Sec. School, Madurai
SSLC -
Annamalaiyaar Matric Hr. Sec. School, Madurai