Moksh Bhatiya

• Trained new staff members on company-specific reservation software, policies, and procedures.
• Monitored reservation system regularly to identify overbooking situations and implemented effective solutions.
• Built strong relationships with corporate clients through attentive service and tailored reservation options.
• Collaborated with sales team to optimize revenue from group bookings and special events.

• Conducted market research to identify target audiences and optimize marketing efforts.
• Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
• Assisted in creating written, video, and image content for marketing channels.
• Enhanced social media engagement through regular posting and audience interaction.

• Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
• I was in the pre opening team for One Earth Beach Resort and handled all operations and sales of rooms and F&B service at the restaurant & on the beach shack.
• Was involved with entire F&B operations right from the procurement of groceries dairy and Fresh fish to receiving issuing to the production department and ensuring all sales are punched in the system and bills were made.
• Learned to make food cost reports and sales reports.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Participated in industry trade shows to represent company and generate valuable leads for future business growth.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• During my tenure I was fortunate enough to get involved with the event organizing of some of the prestigious brands like BMW Motorrad, Lakme Fashion week, Launch of Taycan from Porsche

Social Work Internship