Molly Liffick
Indianapolis
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender and Waitress
Birdies
Westfield
03.2025 - Current
- Provided exceptional customer service by engaging with patrons and addressing needs.
- Upsold menu items by recommending specialty drinks based on customer preferences.
- Developed good working relationships with fellow employees through effective communication.
Manager and Bartender
Bulldog Bar
Broad Ripple
05.2024 - 03.2025
- Managed daily operations to ensure team efficiency and workflow consistency.
- Coordinated scheduling and task assignments for team members and resources.
- Resolved employee issues and conflicts to maintain a positive work environment.
- Consistently gave excellent service and attention to customers when face-to-face or through phone conversations.
Bartender and Waitress
Outback Steakhouse
Carmel
08.2022 - 05.2024
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Attended regular training sessions to stay updated on new products or trends.
Education
Bachelor of Science - Business Administration And Management
University of Indianapolis
Indianapolis, IN05-2025
Associate of Applied Science - General Knowledge
Parkland College
Champaign, IL05-2023
Skills
- Customer service
- Team leadership
- Project management
- Communication skills
- Time management
- Conflict resolution
Certification
- Google IT Support Specialization Issued Dec 2019
- Microsoft Excel Certification Issued May 2023
Timeline
Bartender and Waitress
Birdies
03.2025 - Current
Manager and Bartender
Bulldog Bar
05.2024 - 03.2025
Bartender and Waitress
Outback Steakhouse
08.2022 - 05.2024
Bachelor of Science - Business Administration And Management
University of Indianapolis
Associate of Applied Science - General Knowledge
Parkland College