Molly Novak
Crownpoint
Summary
Motivated and dependable team member with experience in customer service, food service, and facility operations. Skilled in providing excellent guest experiences, promoting memberships, handling payments, and supporting smooth daily operations. Strong communicator with a collaborative mindset, able to multitask effectively and maintain a clean, organized work environment. Quick to adapt, eager to support team success, and committed to delivering high-quality service in every role.
Overview
5
5
years of professional experience
Work History
Fitness Center Manager
Ismail Center-Purdue University
09.2023 - Current
- Greeted and checked in guests to ensure a welcoming and pleasant experience.
- Explained and promoted memberships; handled related paperwork and maintained accurate files.
- Received and processed payments.
- Entered customer and membership information into computer systems.
- Assisted with maintaining cleanliness and organization of the facility.
- Supported daily operations to ensure smooth and efficient facility management.
Dietary Aide
Crown Point Health Campus
10.2020 - Current
- Coordinated with other dietary aides and kitchen staff to ensure smooth operation of kitchen and timely delivery of meals.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Helped serve meals and engaged with residents and family members to provide a positive and enjoyable dining experience.
- Maintained a clean and organized kitchen to ensure a safe and sanitary environment.
Student Intern
Crown Point Stroke and Rehabilitation Center
08.2021 - 05.2022
- Shadowed physical and occupational therapists to observe patient care and treatment techniques.
- Assisted with small tasks to support staff and improve patient flow.
- Gained insight into therapy practices, patient interaction, and the healthcare industry.
Education
Kinesiology
Purdue University
West Lafayette, IN05-2026
High School Diploma -
Crown Point High School
Crown Point, IN06-2022
Skills
Customer service
Communication skills
Teamwork and Collaboration
Time management
Organization and cleanliness
problem solving
multitasking
Timeline
Fitness Center Manager
Ismail Center-Purdue University
09.2023 - Current
Student Intern
Crown Point Stroke and Rehabilitation Center
08.2021 - 05.2022
Dietary Aide
Crown Point Health Campus
10.2020 - Current
Kinesiology
Purdue University
High School Diploma -
Crown Point High School
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