Molly Stout
Martinsville
Summary
Motivated student with a strong foundation in classroom knowledge, ready to apply skills in real-world settings. Effective communicator with a collaborative approach, bringing fresh perspectives and a strong work ethic to team environments. Proven abilities in customer service, multitasking, and time management, dedicated to enhancing customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Housekeeping
Dunn Sales and Marketing
Martinsville
01.2019 - Current
- Cleaned and sanitized office spaces, including desks, floors, restrooms, break rooms, and common areas.
- Emptied trash and recycling bins, restocked supplies, and maintained a tidy, professional environment.
- Performed routine dusting, vacuuming, and mopping to ensure a clean and hygienic workplace.
- Reported maintenance needs and supply shortages to management as needed.
- Maintained a consistent bi-monthly cleaning schedule with minimal supervision.
Martinsville Utility Office Clerical
City of Martinsville
Martinsville
05.2024 - 08.2024
- Collaborated with diverse teams to achieve project objectives and address product-related issues.
- Operated various machinery and tools safely and efficiently.
- Provided exceptional service to customers in person and over the phone.
- Resolved customer problems promptly, promoting high satisfaction levels.
- Identified customer needs quickly to ensure effective service delivery.
- Managed time effectively to meet all deadlines and complete tasks efficiently.
- Completed daily responsibilities accurately to maintain operational flow.
- Worked closely with team members to enhance collaboration and goal attainment.
Head Lifeguard
Indiana Pool and Spas
Martinsville
05.2022 - 09.2023
- Supervised maintenance tasks, including filter cleaning, chemical testing, and equipment inspections.
- Monitored pool environment to effectively respond to emergencies and potential safety risks.
- Evaluated lifeguard performance, identifying areas for improvement and implementing necessary training.
- Coordinated lifeguard shift rotations to ensure adequate coverage at all times.
- Resolved member complaints by directly addressing concerns or delegating to appropriate staff.
- Ensured first aid kits and supplies remained fully stocked during operational hours.
- Communicated weather updates and safety procedures to the public as required.
- Maintained constant surveillance of pool area for proactive emergency response.
Education
Bachelor of Science in Nursing - Nursing
Indiana University
IN05-2027
Skills
- Customer service excellence
- Attention to detail
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Task prioritization
- Multitasking
Affiliations
- Indiana University First-Thursday project leader for the school of nursing
- Morgan County Humane Society volunteer
- Mount Pleasant Christian Church Impact Center volunteer
- Hope Resource Center volunteer
- Houseplant care and indoor gardening
- Spending time outdoors and with family
- Arts & crafts and DIY projects
Certification
- CPR certified
- HIPAA certified
- OSHA certified
Accomplishments
- Dean's list at Indiana University Bloomington, Fall 2023, Spring 2024, and Fall 2024
- Phi Eta Sigma Scholastic Sorority
References
References available upon request.
Timeline
Martinsville Utility Office Clerical
City of Martinsville
05.2024 - 08.2024
Head Lifeguard
Indiana Pool and Spas
05.2022 - 09.2023
Office Housekeeping
Dunn Sales and Marketing
01.2019 - Current
Bachelor of Science in Nursing - Nursing
Indiana University
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