Moloy Koley

Designation: Manager-1

Department: Assets and Liabilities Operations Group(ALOG)

Team: Digi-Serve Operations

Job Responsibilities,

• Document Verification of SB/CA/NRI KYC Checking
• On boarding customer physical request in system within TAT
• Processing NEFT/RTGS and Fund transfer requests of customer
• Processing of Outward Remittance of customer
• Processing SB/CA/NRI Rekyc.
• Daily MIS Report
• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame.
• Monitored and analyzed customer transactions to identify suspicious activity and prevent fraud
• Verified customer account information, such as balances, deposits, withdrawals and transfers.
• Provided support to other departments regarding financial transactions or procedures.
• Reviewed documents for accuracy prior to inputting into system databases.
• Adhered to banking regulations when processing transactions or updating customer records.
• Identified potential risks associated with various types of financial transactions.
• Performed audits of financial documents to ensure compliance with applicable laws.
• Developed training materials for new staff members on the proper use of Bank Applications

Designation: Associate in Retail Liabilities Head Operations

System knowledge: Finacle (Core Banking System)

Department:Account Maintenance Unit.

Job Responsibilities-

• Processing Customer Requests within TAT
• Follow up with the Vendors and resolving queries
• Daily MIS report.
• Resolving queries and Escalation of All Branches.
• Document Verification of the Customer.