Mona Ratnani
Project Manager
Vyara,Gujarat
Summary
Dynamic Project Manager with extensive experience at BosLeo Technology, leading cross-functional teams to deliver innovative healthcare solutions. Expert in Agile methodologies and business analysis, I excel in client engagement and process improvement. Proven ability to align software functionalities with real-world healthcare needs, ensuring successful project outcomes and stakeholder satisfaction.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Project Manager
BosLeo Technology Private Limited
Valsad
08.2021 - 03.2025
- Project Ownership & Team Leadership:
Led cross-functional teams of developers, designers, QA, and analysts to deliver a comprehensive healthcare product.
Acted as Scrum Master for multiple sprints, facilitating daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions.
Ensured timely delivery by monitoring progress on Jira and managing sprints using Agile methodology. - Product & Domain Expertise:
Designed and implemented end-to-end modules for hospitals and clinics across multiple specialties (OB-GYN, Pediatrics, Emergency, Outpatient, Inpatient, Pharmacy, Laboratory, Billing, and Admission-Discharge-Transfer workflows).
Defined functional logic and system architecture for a unified healthcare solution catering to both clinics and large hospitals.
Collaborated with domain experts and clinical professionals to align software functionalities with real-world healthcare operations. - Client Engagement & Business Analysis:
Initially joined as a Junior Business Analyst and closely worked with a senior domain expert (Doctor) to learn healthcare workflows and client interaction strategies.
Directly interacted with overseas clients (Thailand) to gather business requirements and demonstrate product capabilities.
Conducted onsite client visits (3 times) to understand hospital processes, gather feedback, and train end-users on the system. - Process & Requirement Management:
Conducted detailed gap analysis, process mapping, and requirement elicitation from both clinical and non-clinical stakeholders.
Created BRDs, FRDs, use case diagrams, and process flows aligned with business goals and healthcare regulations. - Agile Implementation:
Implemented Agile best practices within the team, aligning them with sprint goals and stakeholder feedback.
Trained internal teams on Scrum ceremonies and ensured compliance to Agile principles across all stages of SDLC. - Reporting & Communication:
Maintained clear communication channels between technical and non-technical stakeholders.
Provided regular progress reports, risk assessments, and release updates to leadership and clients.
Business Analyst
BosLeo Technology Private Limited
Valsad
01.2021 - 08.2021
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Increased resource efficiency by analyzing detailed business requirements.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
Junior Business Analyst
BosLeo Technology Private Limited
Valsad
08.2019 - 12.2020
- Designed custom dashboards for tracking key metrics across various departments, increasing transparency in performance evaluation efforts.
- Increased collaboration between departments by developing cross-functional data sharing procedures, resulting in more informed decision making.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Supported project managers in achieving project goals through timely and accurate data insights.
- Conducted market research to identify opportunities for growth and expansion, leading to new business initiatives.
- Implemented business intelligence solutions to increase operational efficiency.
- Created data models to support decision-making processes.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Deployed predictive analytics models to forecast future trends.
Education
Master of Science - Information Technology
Uka Tarsadia University
Bardoli, India 04.2001 -
Skills
Project management
Timeline
Project Manager
BosLeo Technology Private Limited
08.2021 - 03.2025
Business Analyst
BosLeo Technology Private Limited
01.2021 - 08.2021
Junior Business Analyst
BosLeo Technology Private Limited
08.2019 - 12.2020
Master of Science - Information Technology
Uka Tarsadia University
04.2001 -
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