Seasoned HR professional with 17+ years of experience in HR Strategy, Business Partnering, Talent Management, Talent Acquisition and HR Operations with leading organizations in Telecom and Education Technology industry.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Circle Head - HR & Admin
Indus Towers Ltd.
03.2020 - Current
Responsible for end to end HR & Administration strategy formulation and deliverables in line with business objectives and guidelines for Mumbai Circle.
HR Opex : Managing Personnel & admin budget.
Monitoring & reviewing implementation of manpower strategy.
Succession planning, corrections/interventions are timely & effective.
HR & Business related HR KPIs adherence.
Ensuring Internal Customer Satisfaction through delivery of HR SLAs.
Ensuring high Employee Engagement through development of Gallup Action plans.
Leading & driving a culture of sensitivity and Customer-orientation.
Ensuring critical roles have succession plans available, and drive various HiPo interventions.
Implementing TQM practices on various HR processes. Drive innovation, creativity & E-enablement in key HR systems and processes.
Anticipating & leading organisational structural changes, managing impact on People, Systems & Processes.
Head - HR
Aakash Educational Services (Formerly Meritnation - Unit of Naukri.com)
10.2018 - 03.2020
Spearheading Strategic HR function for the organization, leading team of 15 HR professionals. Handing employee base of 750 employees across 18 locations. Have been instrumental in driving HR transition from Meritnation to Aakash Educational Services
Co-created Talent Acquisition strategy to hire 100+ resources monthly. Introduced new Onboarding and Induction module for better candidate experience.
Have implemented new HRIS software. Extensive work done of policy revamping for the integrated organization. Launched scorecards for various HR Operations parameters. Commenced structured connect sessions basis the Employee Engagement Index. Worked extensively in creating positive distractions at workplace through various engagement initiatives.
Initiated strategic projects on rewards philosophy, revamping of performance management practices.
HR Business Partner - Airtel Business
Bharti Airtel Ltd.
10.2016 - 10.2018
Leverage stakeholder relationships and build coalitions that foster synergyat organization which helps in achieving organization growth and objective.
Design & deliver various functional, behavioral & organization/role mandated programs by keeping DAP principal of 70:20:10 aligned. With currently >90% learning adoption in driving culture of learning. Leading major learning transformational projects within organization.
Annual, Quarterly and monthly Engagement calendar execution. Ensuing Rewards & Recognition program execution and governance at Circle & Center level. Managing monthly connect sessions. Organizing annual events like outbound, family day.
Managing National AOP and conducting various analytics on HR OPEX, Hiring, attrition. Provide critical input to key stakeholders to identify different interventions for organization effectiveness
HR - Head - Nxtra Data Ltd (100% subsidiary Bharti Airtel Ltd)
Bharti Airtel Ltd.
08.2013 - 10.2016
Responsible for designing organization structure to improve efficiency and productivity. Building HR & personal Opex, tracking AOP vs actual variance.
Planning Recruitment Strategies to attract the best talent & responsible for sourcing niche profiles. Introduced 3 week induction program, Ensuring & tracking Induction program to be followed, has helped reducing early exit and engagement agendas.
Enable business alignments & cohesiveness by setting 3+1 for leadership team, mass role and driving cascade session. Supporting P&R team on JD evaluation, salary discretion, and exception cases for promotion and annual increment cases.
Have conducted Compensation benchmarking. Effectively partnering business on formulating Sales Incentive Policy.
Conducted TNA in consultation with Functional Heads, employee DAP & role specific need analysis. Support function & facilitator of the program in building content for the workshop. Conceptualizing and implementing HiPo interventions.
Handled employee base of more than 1200 employees across locations – India & Global Business.
Driven by execution excellence, ensured managing accurate HRMS that enables smooth functioning of HR Systems.
Act as a trusted partner to employees in imparting knowledge on Compensation principles and guide in tax friendly comp structuring. Managing monthly Payroll & exit management.
Talent Acquisition - Airtel Enterprise Services
Bharti Airtel Ltd.
08.2007 - 08.2011
To implement and monitor Work Force Planning for the B2B vertical. Have closed >250 Sales, Services & Technical hiring across levels
Ensure effective implementation plans to control “infant mortality”: Pre-joining engagement programs, in-depth induction & buddy shadowing program for 90 days from joining
HR Generalist - Airtel Enterprise Services
Bharti Airtel Ltd.
07.2004 - 08.2007
Circle HR Generalist predominantly responsible for facilitating recruitment drives, L&D initiative and employee relationship SPOC for HR Operations.
Instrumental in driving ER movement by way of starting various Employee engagement activities. Responsible for circle engagement scores and gallup action plans.
Client servicing Executive
Navnitlal & Co.
12.2003 - 07.2004
Strategic account planning for allocated clients
To provide the best options to the client in order to reach to the maximum mass with effective media plan incorporated with media department.
Education
Talent Management & Development -
XLRI
Strategic Human Resource Management - undefined
IIM-A
MBA -
Gujarat University
B.Sc (Statstics) - undefined
Gujarat University
Skills
Problem-Solving
undefined
Personal Information
Date of Birth: 12/11/1979
Timeline
Circle Head - HR & Admin
Indus Towers Ltd.
03.2020 - Current
Head - HR
Aakash Educational Services (Formerly Meritnation - Unit of Naukri.com)
10.2018 - 03.2020
HR Business Partner - Airtel Business
Bharti Airtel Ltd.
10.2016 - 10.2018
HR - Head - Nxtra Data Ltd (100% subsidiary Bharti Airtel Ltd)