Monali Shinde

• Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
• Promoted change through positive promotion, benefits demonstration and interactive approach.
• Conducted regular process audits to maintain compliance with company standards and regulations.

Handling Corporate action Intercompany process, (income processing) Process migration from UK, Preparation of Deck on weekly basis & share with onshore on call. MBR, Team building activity, Onboarding of New joiners, Access raise for them, Prepare & Review 90 day’s road map for new joined employee within the Team. Preparation of PKT papers on monthly basis on all the procedures & conducts PKT exams & discloses scores with team. Maintain minutes of the team meeting, huddle & onshore call. Review Skill Matrix Review with the team on Monthly basis.

Preparation of PKT papers on monthly basis on all the procedures & conducts PKT exams & discloses scores with team.

Maintain Productivity & quality targets

Giving floor support daily, work under pressure, & make sure SLA should be met on daily basis. If facing any challenges escalate on time to onshore. Being a Work Flow Lead, responsible for work allocation, Resource/Volume management, Error Analysis, New Joiner Training & Assistance, Daily Huddles, Continuous Process Improvement Innovations, Knowledge gap Training sessions and supervisory activities.

Recognized as a Best Floor Support person to resolve queries & complete the work within a deadline. Experienced in handling all Escalations which need to be dealt on priority basis. Handling Teams Quality Checking & process improvement by giving regular briefing. Building and maintaining relationship with internal and external clients

Processing support whenever required.

Work in different processes in Asset servicing Like portfolio management, treasury reconciliation,

Managing High profile Clients Portfolio for which I need to Calculate Fees, Payment to the clients, adhoc debit credit, Book amounts on portfolio, ISA funding, Overdraft Report, Debtor Funding, payment run, Fees report, Inter account Transfer, Chaser letter for fees, End of the day Report

Performing reconciliations on TLM, Client money, cheque, Overdraft, Cash & stock Reconciliation, Monthly Stock, Daily Stock, Unallocated Cash, Equity Reconciliation, Distribution Statements, commission, fund reconciliation.

Success fully completed Migration of Client money calculations, TLM System Reconciliation, Stock Reconciliation, & Cash Reconciliation on Web EX ‘

Dealing with Structured Product (Close ended Funds), work on Maturities, Stopped Chq, Process Transfer & Journals. Reconciliation between SSR & UTAS Transactions.

Account Opening, Mandate, Change of Name, Change of Address, Change of agent, verifying caveat before processing any request, checking AML status, account status, working on all institutional clients, index client if required split case to dealing department to place a deal on time. Meeting SLA. ETC.

Dealing with Bonds, Repacks, MTN’s & CP/CD. Analyst who authenticates the Interest/Principal Payments for Mid-Term Notes & releasing it to the clearing houses through SWIFT transforms.

Taking care of New deal set up in system and responsible for the creation of Deal Record in system at First Issuance of Bond. Ensuring New deal setup with Data Integrity Team and Retaining record according to Pricing supplement till maturity of Bond. Also Responsible for Bond settlements/corporate actions over Bonds, and ensuring payments to clearing house through custodian services. Sending Pre Advise of Interest and Redemption ISINs to Clearer on PD 2 day basis. Performing Daily, Weekly and Monthly PAR Report

Was trust associate in Letter of Credit Team and reconciling the Letter of Credit Documents for Interest & Principal Payments of Municipal Loans? Cross – Trained in Rate Fix team, where I fix interest rates for the clients based on frequency of interest payment of Bond.

Accounts Payable process, working on SAP, Indexing of Invoice, Bifurcate Invoice as PO – Non PO basis, Cancellation of Invoices, invoice matching, payment run, reconciliation of supplier, aged creditors, refund or return payment, Calculation of Invoices as per contract, Update & upload contract, update client details by informing agent, DPM, KPI, Dashboard, payment forecasting, handling queries of supplier by email or by calls.

Working in Domestic call center, & train the new joiner. In 24*7 shift,

Record daily transactions of Sales, Purchase, Experience, Bank Receipt, Cash Receipt, Sales Return, Purchase Return, Bank Reconciliation in Tally 5.4, 6.3 & 7.2 versions.