Monalisa Pattnaik

Senior Process Executive

Cognizant

BANGALORE

08.2021 - 09.2023

My role was Research, Transaction Processing & Monitoring, compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
More than 10 loan decisions per day within the allotted time.
Verifies assets and liabilities by comparing items to documentation
Indexing of Loan Documents of the borrower per Standard Operating Procedures
Review all loan documents & complete the information on client application system with accuracy
Figure out discrepancies in the information entered on the system against the loan documents
Checking credit information and reviewing trade lines as per the CR
Add suspense condition in case any documents are missing or incomplete,If no discrepancies found Submit files to the designated Underwriter
Add suspense condition in case loan doesn't pass the test
Running Fraud guard test on the file
Add suspense condition in case loan doesn't pass the test
Maintain Daily Production sheet
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire about their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable Skills in Escrow Production Service.
We have Opened to verify and validate the documents like, Purchase agreement, counteroffer, addendum, disclosure sheet etc.
Managed multiple tasks simultaneously while maintaining attention to detail.
Disbursing the required fees to the transaction parties which are buyer, seller, lender, real estate agents and brokers throughout Email, RTM, Fax, and FedEx Demands: A Demand letter provides an escrow agent with the amount needed to pay off the current mortgage.