Monette Collard
Danville
Summary
Professional with strong background in claims management. Skilled in assessing and processing claims accurately, resolving complex issues, and ensuring customer satisfaction.
Trained to work Customer Service correspondence and E-Service
Trained to work Redirect correspondence
Overview
14
14
years of professional experience
Work History
Claims Representative
Anthem BCBS FEP
08.2012 - Current
Current job description is a Claims Representative III...
Work mass adjustments as assigned.
Process current professional and UB92 claims in inventory as assigned.
Manage claims that are my personals.
Billing Representative
HealthSouth Rehabilitation
08.2011 - 08.2013
- Reviewed and solved account and billing discrepancies.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Created a billing manual
Education
Avon High School
Avon, IN01-1982
Skills
- Microsoft office
- Insurance claims review
- Claims investigation
- Time management
- Team collaboration
- Decision-making
Timeline
Claims Representative
Anthem BCBS FEP
08.2012 - Current
Billing Representative
HealthSouth Rehabilitation
08.2011 - 08.2013
Avon High School
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