Money Kalra
Business Development- Sr. Manager
Gurgaon,India
Summary
Experienced business development professional with strong background in developing successful new business strategies to maximize selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to C-level executives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Manager- Business Development
Orix Leasing & Financial Services Ltd
New Delhi
2019.12 - Current
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Consistently exceeded revenue targets through new account penetration and development.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Closed complex, lucrative deals with new customers.
- Coached team to build client relationships and exceed sales targets.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Focus on tie ups with - OEM's and Channel Partners to explore business opportunities.
Sr. Manager- Leasing
Clix Capital
Gurgaon
2018.09 - 2019.11
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Provide financing options to corporates for Car Lease, IT Infrastructure, Office automation and Healthcare equipment's
- Taking part in Strategy planning meeting with senior Management on introducing Customized Products/ New products as per market demand.
- Drew on understanding of key markets to push development of business strategies.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Closed complex, lucrative deals with new customers.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Applied stakeholder management expertise to serve as primary interface between business and clients.
Manager - Business Development
Sumitomo Mitsui Auto Service Leasing India Pvt. Ltd
New Delhi
2014.10 - 2018.08
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Conducted market and competitor analysis to identify growth opportunities.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Recognized for holding individual sales & account achievements of 100% by taking initiatives to explore new market segments measures
- Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders
- Promote car leasing option for employees of an organization as compare to Car loans
- Meeting senior management (Finance, Admin & HR) to explain the benefits of car leasing for employees/organization
- Travelling in the metro cities of India for a business trip.
Manager - Business Development
Carzonrent India Pvt. Ltd
New Delhi
2013.09 - 2014.09
- Sumitomo Mitsui Auto Service Leasing India Pvt. Ltd. took over & acquires Carzonrent Car Leasing Business in Oct'2014.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
Development - Executive
Tangence Solutions
2013.05 - 2013.09
- Generating business and grabbing IT development projects for the organization
- Lead generation, Calling, Drafting of proposals, Client interaction.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Business Development - Executive
SDG Corporation
2013.03 - 2013.05
- Building healthy business relations with clients & ensuring maximum customer satisfaction
- Lead generation & calling
- Negotiated contract terms and pricing to maximise revenue.
Sr. Sales & Technical Support Associate
Dell International
Mohali
2009.10 - 2012.08
- Generating Revenue for the company in IT Sales
- Piloted the Care Lead Process and Customer service for US Dell home Sales
- Meeting SLA Parameters for the processes and to handle customer queries at initial level
- Timely sharing the process improvement initiatives
- Providing team support which includes taking escalations
- Outbound calls process for better customer experience
- Sending Kana emails to customer for better customer contact
- To support and look after team in pre shift huddles and conduct team outings
- Responsible for team during the absence of Team Manager
- Generating and Publishing Team performance reports
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Customer Support Officer
Convergys India
Gurgaon
2008.09 - 2009.10
- Worked in a Collection process for a UK based Credit card Company (Capitalone UK)
- Receive inbound calls from customers & Collect their monthly payments
- After filing bankruptcy if customer not able pay minimum payments Offer settlements.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Answered customer telephone calls promptly and improved on-hold wait times.
Business Sales executive
Excel Call Net
Chandigarh
2007.01 - 2008.06
- Worked in us based B2B Process named as Small business Organization
- Talking to the Owner/VP/Head of a particular business, Offer them a free business listing online (i.e
- Yellow pages)
- Also worked in a Sales process Sprint Network US based Cell Phone Company.
- Built lasting relationships with clients through customer service interactions.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Education
Bachelor of Arts -
Global Open University
Skills
- Revenue development
- Training and mentoring
- Warm and cold calling
- Marketing expertise
- Cost management
- Networking ability
- Sales leadership
- Consultative and relationship selling
- Pricing structures knowledge
- Sales strategy familiarity
- Market research expertise
- Strong lead development skills
- Client meetings
- Business development
- Prospecting
Accomplishments
- Experience of more than 10 years in Business Development/Account Management
- Frequent Interactions with senior Management to measure Goal achievement and determines areas of Improvement
- Developed proposals and presentations for internal and external audiences
- Lead team in building Business relationships with clients and manage negotiations of Sales contracts
- Expert professional in Developing new market channels and building strong relationships with customers and Industry leaders
- Presently associated with Orix Leasing & Financials Services
- ORIX is Japanese MNC with presence in 40 countries.
Certification
Certificate of completing Marketing Foundations course from Educasia & Sumitomo Corporation
Interests
Traveling, Playing Cricket, Socializing and most important spending time with family.
Languages
English
Fluent
Timeline
Sr. Manager- Business Development
Orix Leasing & Financial Services Ltd
2019.12 - Current
Sr. Manager- Leasing
Clix Capital
2018.09 - 2019.11
Manager - Business Development
Sumitomo Mitsui Auto Service Leasing India Pvt. Ltd
2014.10 - 2018.08
Manager - Business Development
Carzonrent India Pvt. Ltd
2013.09 - 2014.09
Development - Executive
Tangence Solutions
2013.05 - 2013.09
Business Development - Executive
SDG Corporation
2013.03 - 2013.05
Sr. Sales & Technical Support Associate
Dell International
2009.10 - 2012.08
Customer Support Officer
Convergys India
2008.09 - 2009.10
Business Sales executive
Excel Call Net
2007.01 - 2008.06
Bachelor of Arts -
Global Open University
Certificate of completing Marketing Foundations course from Educasia & Sumitomo Corporation
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