Moni Kaushik
Energetic, supermarket worker with 3 years of experience, dedicated to ensuring the smooth running of all store operations. Exceptional track record for reliability, productivity, and attention to detail to consistently offer the best supermarket experience possible for customers.
Delhi
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Rozana Bazar
01.2024 - Current
- Optimized sales strategies by analyzing performance data and adjusting tactics accordingly.
- Organized weekly meetings for the sales team to discuss progress, challenges, and best practices.
- Developed strong relationships with key clients, leading to repeat business and long-term partnerships.
- Enhanced customer satisfaction by addressing concerns promptly and implementing proactive solutions.
- Streamlined communication between departments, resulting in improved collaboration and increased efficiency.
- Reduced employee turnover by fostering a positive work environment where teamwork was prioritized over individual success.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Monitored daily sales performance and provided feedback to each team member.
- Maintained up-to-date knowledge of products and services offered to customers.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Sales Promoter (Rajdhani)
D-Mart
10.2021 - 12.2023
- Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
- Organized special events and in-store promotions to engage customers and drive sales growth.
- Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
- Participated in ongoing professional development opportunities to continuously refine sales skills and stay current on industry trends.
- Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
- Ensured accurate inventory control by conducting regular stock checks, updating records as needed, and informing management of any discrepancies.
- Functioned as brand ambassador with store management and sales associates to provide in-depth sales and training as product expert.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Recommended specific product options to meet customer needs.
- Educated customers on product features and answered questions regarding product use.
- Established and maintained positive relationships with customers.
Education
Bachelor of Arts -
Raghuvar Dayal Prabhu Dayal Girls Degree College
Bulandshahr 04.2001 -
Basic Computer Knoledge
Skills
- Inventory Control
- Sales Analysis
- Excellent Communication
- Self Motivation
- Multitasking Abilities
- Problem-Solving
- Decision-Making
- Order Management
Additional Information
Maried
Timeline
Sales Supervisor
Rozana Bazar
01.2024 - Current
Sales Promoter (Rajdhani)
D-Mart
10.2021 - 12.2023
Bachelor of Arts -
Raghuvar Dayal Prabhu Dayal Girls Degree College
04.2001 -
Basic Computer Knoledge
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