Moniben Vaghani
Harrow
Summary
Dynamic professional with a proven track record at Red & White Multimedia Education Ltd, excelling in team leadership and customer service. Skilled in developing strategic sales plans that significantly boosted revenue and client retention.
Overview
9
9
years of professional experience
Work History
Supported Living Assistance
Essex Care Ltd.
London City
03.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Empathy, compassion, and patience.
- Encouraging independence.
- Medication administration.
- Health monitoring.
- Emotional Intelligence.
Assistant Restaurant Manager
Barrafina
London
05.2022 - 01.2025
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Planned and executed promotional in store events to increase business and sales revenues.
- Maintained friendly and professional customer interactions.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Educated customers on available processes and services to increase sales.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
Branch Manager
Red & White Multimedia Education Ltd
Surat City
02.2020 - 09.2021
- Maximise branch revenue by optimising operations.
- Designed sales and service strategies to improve revenue and retention.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Completed audits and checklists to achieve regulatory compliance.
- Developed annual branch business plans for maximum profitability and effectiveness.
- Conducted customer feedback surveys to improve service levels.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Sales Manager
HAPPY GEMS AND JEWELLERS
Surat City
04.2016 - 01.2020
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Planned and executed promotional in store events to increase business and sales revenues.
- Maintained friendly and professional customer interactions.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Educated customers on available processes and services to increase sales.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
Education
Bachelor of Commerce -
Sir K P Commerce Collage
06.2017
Skills
- Team Leading
- Customer Service
- Time Management
- Staff Development
- Strong Customer Relations
- C & C Language
- Communication
- Sales
Languages
- English, Proficient
- Hindi, Native
- Gujarati, Native
Timeline
Supported Living Assistance
Essex Care Ltd.
03.2025 - Current
Assistant Restaurant Manager
Barrafina
05.2022 - 01.2025
Branch Manager
Red & White Multimedia Education Ltd
02.2020 - 09.2021
Sales Manager
HAPPY GEMS AND JEWELLERS
04.2016 - 01.2020
Bachelor of Commerce -
Sir K P Commerce Collage