Dynamic professional with a proven track record at Red & White Multimedia Education Ltd, excelling in team leadership and customer service. Skilled in developing strategic sales plans that significantly boosted revenue and client retention.
Overview
9
9
years of professional experience
Work History
Supported Living Assistance
Essex Care Ltd.
London City
03.2025 - Current
Assisted clients with daily living activities and personal care needs.
Empathy, compassion, and patience.
Encouraging independence.
Medication administration.
Health monitoring.
Emotional Intelligence.
Assistant Restaurant Manager
Barrafina
London
05.2022 - 01.2025
Forecasted product sales and achieved quarterly and annual sales objectives.
Planned and executed promotional in store events to increase business and sales revenues.
Maintained friendly and professional customer interactions.
Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
Educated customers on available processes and services to increase sales.
Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
Branch Manager
Red & White Multimedia Education Ltd
Surat City
02.2020 - 09.2021
Maximise branch revenue by optimising operations.
Designed sales and service strategies to improve revenue and retention.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Completed audits and checklists to achieve regulatory compliance.
Developed annual branch business plans for maximum profitability and effectiveness.
Conducted customer feedback surveys to improve service levels.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Sales Manager
HAPPY GEMS AND JEWELLERS
Surat City
04.2016 - 01.2020
Forecasted product sales and achieved quarterly and annual sales objectives.
Planned and executed promotional in store events to increase business and sales revenues.
Maintained friendly and professional customer interactions.
Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
Educated customers on available processes and services to increase sales.
Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.