Monica Akula
Hyderabad
Summary
Sr FinOps Analyst with a proven track record at Amazon India Pvt Ltd, excelling in Oracle ERP and MS Excel. Expert in enhancing customer satisfaction through innovative billing and reconciliation processes. Demonstrated leadership in process improvement, achieving significant efficiencies. Skilled in decision-making and dispute resolution, adept at driving projects to successful completion.
Overview
11
11
years of professional experience
Work History
Sr FinOps Analyst - AR
Amazon India Pvt Ltd
09.2017 - Current
- Perform the billing process of returning inventory payments back to the suppliers which is Vendor Returns
- Preparing MIS reports for BBNC (Billed but not collected) which is Collections Record the received vendors receipts in Oracle ERP and apply to the invoices as per remittance provided which is Cash Applications.
- Generate the billings for Promotional Services such as discount allowances, price protection, exchange sweetener etc
- Perform TDS reconciliation of the vendors and creating sign off with the vendor to settle the open balance for every quarter
- Solving the vendor queries related to AR deductions.
Creating the customer in oracle finance application to automate the billings. - Preparing the weekly and Monthly metrics to get the visibility of the process to the controllerships.
- Maintaining the SLA to reach the goals set by manager.
- Deriving set of reports from Oracle on Daily basis
- Work on oracle interface stuck transactions due to errors which is part of month end activity
- Working on different tools for the disputes raised by Vendors, Vendor managers, Account Co-ordinators and Business Financial Partners
Process Developer
Genpact India Pvt Ltd
06.2014 - 08.2017
- Monitoring the overall process and assigned responsibilities, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
- Sending reports to the Client & Ops Managers on a daily basis with the update on the count of Invoices
- Invoice Processing - like PO Entries , Non-PO Entries & Hold Resolution.
- Publishing Weekly and Monthly error reports to the team
- Worked on the new tool ESM (Enterprise Supplier Management)
- Worked on critical mails and escalations from the business as the member of the Quality Check and provide resolution within TAT
Education
MBA - Accounting And Finance
Osamania University (Vincent PG College)
Hyderabad01-2017
Skills
- MS Excel
- Decision-making
- ESM- Enterprise Supplier Management
- Oracle
- Invoice Processing
- Reconciliation
- Helpdesk
- Cash Application
- Dispute Handling
Accomplishments
- Rewarded as best performer for last quarter for 2024
- Rewarded as best performer for 2nd Quarter of 2021
- Spot light Award 2023
Timeline
Sr FinOps Analyst - AR
Amazon India Pvt Ltd
09.2017 - Current
Process Developer
Genpact India Pvt Ltd
06.2014 - 08.2017
MBA - Accounting And Finance
Osamania University (Vincent PG College)
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