Summary
Overview
Work History
Education
Skills
ERPs /Software Known
Timeline
Generic
Monica Mehta

Monica Mehta

Accounts Payables Manager
Gurgaon

Summary

Experienced Accounts Payable Manager with 11 years of experience in managing Daily Accounts Payable Operations. Accounts Payable Administrator skilled in utilizing industry knowledge and effective communication to build solid rapport with clients, vendors and stakeholders. Well-versed in addressing areas of inefficiency and implementing process improvements to improve overall accuracy, Account Reconciliation efforts, and Invoicing.

Overview

12
12
years of professional experience

Work History

Specialist (Process Lead and Global Process Owner)- Accounts Payable

Accenture
09.2022 - Current
  • Responsible for managing End to End Accounts Payable Process
  • Handling a Team of 16 Team Members working for Europe and APAC Regions
  • Leading Monthly KPIs and BVIs for Business Review
  • Led Critical Countries with Red State of Mind and converted it into Green within 3 months with Continuous Monitoring and Implementation of Best Practices
  • Devising and Implementing Continuous Process Improvement and Automation Projects
  • Reduction in FTEs by 35% within 12 months through implementation of Process Improvement Initiatives
  • Identifying Potential Resource Constraints and Risks, developing mitigation strategies to ensure smooth Project Execution
  • Ensuring 100% Cross Skilling across entire Accounts Payable Team with no Segregation of Duties Conflict resulting into 0 hours of Downtime.
  • Tracking Team Members Performance through Reporting and scheduling One on One Connects for Career Pathing and Discussion.

Senior Analyst (Team Lead)- Accounts Payable

Accenture
12.2019 - 09.2022
  • Handled a Team of 8 Team Members working for Europe Region
  • Successful Transition of All End to End Accounts Payable Activities from Client (including Invoice Processing and Exception Handling, Helpdesk, GRIR, Vendor Reconciliation, Debit Balance Reporting, Paid Late Reporting and Analysis) for a New Project
  • Preparation of SOPs and Process Maps to be used as Training Material for Team Members
  • Email Appreciation received from Client for SOPs and Process Maps created with minimal changes required from Client.
  • Workflow and Volume Management to meet agreed SLAs
  • Preparation of SLAs, KPIs and Performance Dashboards for Client Visibility
  • Email Appreciation received from Business Owners for Noiseless Delivery and Quick Query Handling.
  • Conducting One on One Connects with Team Members to discuss their monthly performance and providing Career Guidance
  • Drive Innovation for Process Improvement and Automation.

Management Trainee- Accounts Payable

Genpact
04.2018 - 11.2019
  • Successful Transition of Accounts Payable Activities from Client for a Pilot Project.
  • Led Training single-handedly for all Accounts Payable Activities
  • Preparation of SOPs and Query Response Templates for Helpdesk Queries to be used as Training Material for Team Members
  • Workflow Management with Workload allocation to the team members
  • Subject Matter Expert for Helpdesk team providing End to End Resolution for all Accounts Payable Queries
  • Global Recognition received from Client for Process Knowledge and Critical Query Handling
  • Creating Daily, Weekly and Monthly Performance Dashboards to track Team Members' Performance
  • Analysing Team Members Performance through Daily Productivity and additional Initiatives taken for Incentive Planning and Execution
  • Quality Audit for Helpdesk Queries according to Company's Benchmark and Standards.

Finance Executive- Accounts Payable

Crowne Plaza
06.2017 - 04.2018
  • Record and bookkeeping through posting of all Journal Entries
  • Invoice and Challan Processing on Oracle Platform
  • Preparation of GST input return report & maintaining vendor accrual accounts on monthly basis
  • Maintaining assets & liabilities ledger account
  • Foreign Payment processing per Indian Banking standards
  • Maintenance and reconciliation of Trial Balance.

Master Account Protection Specialist

American Express Private Limited
10.2014 - 06.2017
  • Review and Analysis of Credit Card Fraud claims and decision making on acceptance or rejection of fraud claims
  • Decision making with information gathering on taking loss or charging back merchants
  • Handling customer based interaction and merchant queries with TAT adherence
  • Training & Development for existing team members & new joiners respectively through situation based case studies
  • Subject Matter Expert for handling Critical Cases

Process Associate- Accounts Payable

Genpact
11.2012 - 10.2014
  • Invoice audit as per Company Checklist and Payment Processing
  • Daily Audit of Returned Payments
  • Publishing Weekly Performance Dashboards
  • Ensuring Zero Duplicate Invoice Posting through Duplicate Audit test
  • Quality Audit for all Threshold Invoices.

Education

Master of Commerce (Finance & Marketing) -

Jamia Milia Islamia, New Delhi
09.2013 - 2015.07

Bachelor of Commerce (Honours) - undefined

Delhi University
07.2009 - 2012.06

Skills

Financial Analysis

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ERPs /Software Known

MS Office

SAP

Service Now

Encompass

Ariba

FMC

RME

CORA

SUS

SWIS

SUN



Timeline

Specialist (Process Lead and Global Process Owner)- Accounts Payable

Accenture
09.2022 - Current

Senior Analyst (Team Lead)- Accounts Payable

Accenture
12.2019 - 09.2022

Management Trainee- Accounts Payable

Genpact
04.2018 - 11.2019

Finance Executive- Accounts Payable

Crowne Plaza
06.2017 - 04.2018

Master Account Protection Specialist

American Express Private Limited
10.2014 - 06.2017

Master of Commerce (Finance & Marketing) -

Jamia Milia Islamia, New Delhi
09.2013 - 2015.07

Process Associate- Accounts Payable

Genpact
11.2012 - 10.2014

Bachelor of Commerce (Honours) - undefined

Delhi University
07.2009 - 2012.06

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Monica MehtaAccounts Payables Manager